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Paddy Power Suggestions

  • 17-04-2005 2:23pm
    #1
    Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭


    PP-Pitboss asked for feedback so heres my attempt.

    Any chance you could add a S&G for the Fitz 110 game...?I think this would have support a 12/13 euro game (or what ever that is in $).I know some people will say just enter a cash S&G and play with your winnings but that would involve cashing out.Anything that increases the link between on-line poker and "real" poker can only be a good thing IMO.


    Also how about a MTT for the 270 game...?this again would have support.How about a $10 rebuy once a week..?I am not sure if the Fitz would want to go down this road but you can only ask.


«13

Comments

  • Registered Users, Registered Users 2 Posts: 37 pokerpaddy


    the pp-pitboss has gone on a holiday - trekking the world hoping the find the ultimate online tourney structure! we'll save this suggestion for her triumphant return.


  • Registered Users, Registered Users 2 Posts: 1,176 ✭✭✭podgeen


    I was thinking of something similar dub13...good suggestions...


  • Closed Accounts Posts: 4,476 ✭✭✭Samba


    I'll be sure to point the thread out.


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Dub13 wrote:
    PP-Pitboss asked for feedback so heres my attempt.

    Any chance you could add a S&G for the Fitz 110 game...?I think this would have support a 12/13 euro game (or what ever that is in $).I know some people will say just enter a cash S&G and play with your winnings but that would involve cashing out.Anything that increases the link between on-line poker and "real" poker can only be a good thing IMO.


    Also how about a MTT for the 270 game...?this again would have support.How about a $10 rebuy once a week..?I am not sure if the Fitz would want to go down this road but you can only ask.
    Hiya Dub. Sorry for late reply. Currently we cannot set up skin specific sit and go's "we do not have the technology cpn ";0) however this is in developement. We wanted to also set them up for the open and discovered, developement was required on this one. So it is up on request for future release. MTT for the 270 we could have indeed done although I fear the day is nigh. Both excellent suggestions. Both taken on board. I think next time I will ask you guys what you want when we are sponsoring before making final decisions on satellites. Ah tis good to be back in the fro.


  • Registered Users, Registered Users 2 Posts: 5,047 ✭✭✭Culchie


    Welcome Back Pit Boss,

    Here's some from me.

    Buddy List - Can't find anyone who plays on a STT

    Pot Size Total - Needs a cumulative total, not just one that completes at end of each betting round

    Betting Round by Round history for each player (call, raised etc ... as per ladbrokes)

    Private Tourney facility

    Live tourney update of where you stand in a MTT Tourney, without having to 'refresh' all the time.

    7 card stud games

    Limit STT games

    72 hour cash out rule is crazy.

    Neteller Deposit facility



    Good Points - Good Customer Service, 'you folded' function , Freerolls, Action Points ... all these are the same at VC though, except the TLC.


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  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh


    just realised that when the 'start chat' promt popped up on my screen about 3 times over the course of last night it was probably you trying to give me pizza.

    can you change the prompt to 'Get Pizza' please!? thought i'd just clicked or tabbed onto the wrong button while chatting.

    doh.


  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    karlh wrote:
    just realised that when the 'start chat' promt popped up on my screen about 3 times over the course of last night it was probably you trying to give me pizza.
    .



    :D:D Karl I would say they have you on a black list now...you lost your chance,maybe its a Double chance pizza offer.... :p


    PP Pitboss,
    Thanks for the reply,is there any time frame for these changes or is it on the long finger as such...?


  • Registered Users, Registered Users 2 Posts: 5,443 ✭✭✭califano


    I would like to see more big Freezout MMT's on ppp. The big rebuy tourneys are dominated by players who rebuy several times which reduce the chances of mortals who put a 1 rebuy max on themselves.
    Freezouts are more pure as players know they must be very carefull as they cant buy back in.
    So instead of $36 or $99 rebuys hows about similar buy-ins for freezout games?.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭karlh




  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    Pit Boss,

    Any move on these Suggestions or are they on the Long Long finger...?


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  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Culchie wrote:
    Welcome Back Pit Boss,

    Here's some from me.

    Buddy List - Can't find anyone who plays on a STT

    Pot Size Total - Needs a cumulative total, not just one that completes at end of each betting round

    Betting Round by Round history for each player (call, raised etc ... as per ladbrokes)

    Private Tourney facility

    Live tourney update of where you stand in a MTT Tourney, without having to 'refresh' all the time.

    7 card stud games

    Limit STT games

    72 hour cash out rule is crazy.

    Neteller Deposit facility



    Good Points - Good Customer Service, 'you folded' function , Freerolls, Action Points ... all these are the same at VC though, except the TLC.

    ;0)
    Track buddies to STT.. requested for developement - Q4 maybe
    Pot size total - on request for develepement - Q4 maybe
    Hand histor - developed but with small bug release early next week
    Private tourney - on request for developement Q3 maybe
    MTT developement - major developements happening currently
    7 card stud - requested but huge developement required - long finger
    Limit STT - We have in high stakes I will discuss with develpement
    72 fraud barrier - This may not be indefinite but we must guard agains laundering.. New accounts will certainly always have to have barrier in place.
    Neteller - it is not out of the question but it is part of a larger disussion - should we take US customers - major corp decisions here.


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Dub13 wrote:
    PP-Pitboss asked for feedback so heres my attempt.

    Any chance you could add a S&G for the Fitz 110 game...?I think this would have support a 12/13 euro game (or what ever that is in $).I know some people will say just enter a cash S&G and play with your winnings but that would involve cashing out.Anything that increases the link between on-line poker and "real" poker can only be a good thing IMO.


    Also how about a MTT for the 270 game...?this again would have support.How about a $10 rebuy once a week..?I am not sure if the Fitz would want to go down this road but you can only ask.

    S&G for fitz game - STT skin specific Tourneys not currently possible but on request - Q3 mayber
    Will look into MTT feeders on a regular basis to fitz tourneys this week


  • Registered Users, Registered Users 2 Posts: 4,666 ✭✭✭Imposter


    Hand histor - developed but with small bug release early next week
    Nice - Hopefully PT adapts quickly
    Neteller - it is not out of the question but it is part of a larger disussion - should we take US customers - major corp decisions here.
    Imo this stance doesn't make much sense from you since VC allow Neteller transfers. Then again as you say it is a corp decision.


  • Registered Users, Registered Users 2 Posts: 5,047 ✭✭✭Culchie


    ;0)
    Track buddies to STT.. requested for developement - Q4 maybe
    Pot size total - on request for develepement - Q4 maybe
    Hand histor - developed but with small bug release early next week
    Private tourney - on request for developement Q3 maybe
    MTT developement - major developements happening currently
    7 card stud - requested but huge developement required - long finger
    Limit STT - We have in high stakes I will discuss with develpement
    72 fraud barrier - This may not be indefinite but we must guard agains laundering.. New accounts will certainly always have to have barrier in place.
    Neteller - it is not out of the question but it is part of a larger disussion - should we take US customers - major corp decisions here.

    Feedback Appreciated.


  • Registered Users, Registered Users 2 Posts: 8,881 ✭✭✭bohsman


    Ladbrokes have introduced a swipe card system for lodging and withdrawing in the shop, very handy...


  • Registered Users, Registered Users 2 Posts: 1,997 ✭✭✭The_Bullman


    fairly irrelevant idea but how about making the web links in a persons profile a link? basically so you can click on it and it opens the web page instead of having to copy and paste it.


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Imposter wrote:
    Nice - Hopefully PT adapts quickly

    Imo this stance doesn't make much sense from you since VC allow Neteller transfers. Then again as you say it is a corp decision.

    Paddy Power Poker is not VC.. We use the same software but policy procedure all running of our product is done by us. The controversy is surrounding the illegality of gambiling in certain us states and control over same.


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    bohsman wrote:
    Ladbrokes have introduced a swipe card system for lodging and withdrawing in the shop, very handy...
    Excellent idea.. tell me more how does it work?


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    fairly irrelevant idea but how about making the web links in a persons profile a link? basically so you can click on it and it opens the web page instead of having to copy and paste it.
    Gonna stab a guess here ... www.fussypussy.com.. "PPP imbed link to illegal porn site"...
    Very funny caption Bullman :0)
    :eek:


  • Registered Users, Registered Users 2 Posts: 4,666 ✭✭✭Imposter


    Paddy Power Poker is not VC.. We use the same software but policy procedure all running of our product is done by us. The controversy is surrounding the illegality of gambiling in certain us states and control over same.
    I realise this, but as it is the same software, should a player (US or not) want to play on the network and deposit using netetter they have the option with VC. Some of these players may have wanted to use PPP, but use VC (or someone else on the tribeca network) instead because of this. I understand why you have this stance it's just that imo it makes no sense.

    Is there anyone else other than yourselves and Ladbrokes with the same worries?


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  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Imposter wrote:
    I realise this, but as it is the same software, should a player (US or not) want to play on the network and deposit using netetter they have the option with VC. Some of these players may have wanted to use PPP, but use VC (or someone else on the tribeca network) instead because of this. I understand why you have this stance it's just that imo it makes no sense.

    Is there anyone else other than yourselves and Ladbrokes with the same worries?
    Oh dont get me wrong Imposter we are concerned about it.. And it is being discussed.. However some would say having a US player free zone is a big plus.


  • Registered Users, Registered Users 2 Posts: 4,666 ✭✭✭Imposter


    Oh dont get me wrong Imposter we are concerned about it.. And it is being discussed.. However some would say having a US player free zone is a big plus.
    Yeah but this is my point. As others on the network allow this to happen, you don't have a US player free zone.

    One other thing while I have your attention :)
    Where are player notes stored?


  • Registered Users, Registered Users 2 Posts: 1,636 ✭✭✭henbane


    Imposter wrote:
    Where are player notes stored?
    C:\WINNT\PlayerNotes


  • Registered Users, Registered Users 2 Posts: 8,881 ✭✭✭bohsman


    It links up online account, poker, phone account and sky account, you swipe it in the shop like a credit card and enter a password and account info pops up on the screen only problem Im having is that they wont link my old poker account to this account and they wont let me open a second account but they still let me withdraw in the shop without a card


  • Registered Users, Registered Users 2 Posts: 6,660 ✭✭✭Blitzkrieger


    How about a "Show this hand only." button? I'm always slow to show my cards thinking it does more harm than good, but there was an instance last week where I went all in on A2345 and everybody folded. The way the game was going I wanted everybody to know I wasn't bluffing. A few times I've checked all the way to the river on the BB. It'd be nice to show I have some sort of hand rather than have everybody think I'm just staying in because it's "free".


  • Closed Accounts Posts: 2,832 ✭✭✭Waylander


    When you click show mucked hands in options, it does not show all your hands, but a button appears on screen for a coupleof seconds after each winning hand allowing you to show your cards for that hand. So that facility is already there.


  • Registered Users, Registered Users 2 Posts: 5,443 ✭✭✭califano


    I think it would be good if PaddyPowerPoker had a time bar(like a playstation energy bar) under the avatar of the person who the action is on like the tables on SKY digitals 'The Poker Godfather' programme. The current blinking edge of the avatar in PPP is not bad but it could be more obvious who the action is on especially when the auto fold/check/fold options are being used by players and the action can move very quickly.
    By the way does anyone know the poker room used on 'The Poker Godfather'?. I think the interface is really good on that poker room.


  • Closed Accounts Posts: 2,832 ✭✭✭Waylander


    I think it is Stan James, but I am not sure.


  • Registered Users, Registered Users 2 Posts: 5,047 ✭✭✭Culchie


    I was reading somewhere that Pokerroom.com are introducing a display that shows the odds of winning the hand when people are 'All-In' ..... that will be cool !


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  • Registered Users, Registered Users 2 Posts: 5,443 ✭✭✭califano


    Waylander wrote:
    I think it is Stan James, but I am not sure.

    If thats the case its pretty sweet. Youve got to like the visual countdown bar. The chat section beneath is similar to ppp in thats its very apparent unlike pokerstars chat.


  • Registered Users, Registered Users 2 Posts: 5,047 ✭✭✭Culchie


    AFAIK, Stan James is the same as Ladbrokes, Gaming Club etc.... Laddies has the bar countdown anyway.


  • Registered Users, Registered Users 2 Posts: 5,443 ✭✭✭califano


    Culchie wrote:
    Pokerroom.com are introducing a display that shows the odds of winning the hand when people are 'All-In' ..... that will be cool !


    Sounds good and it will really let the bad beat cases feel even worse! 89% v 11% regular reversals :eek:

    As Frank Pentangeli said in GodfatherII
    'They said it was a 10/1 shot....and i LOSE'


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Visual countdown bar has been near the top of our request list for a while. I believe we may have it for the next release (not to be confused with the current pending release with hand history)
    By the way I have posted up your tourney again it is available on the list for reg.


  • Registered Users, Registered Users 2 Posts: 5,443 ✭✭✭califano


    Visual countdown bar has been near the top of our request list for a while. I believe we may have it for the next release (not to be confused with the current pending release with hand history)
    By the way I have posted up your tourney again it is available on the list for reg.

    This is all good news and its good that PPP staff seek to facilitate and strive to improve all the time.
    Another good thing i think ppp could do is(especially in big MMT's or huge package tourneys is to give it a minute at least when the tourney is over to close the tournament window. It would be nice to have the participants and lookers on to have a chat and to pass on congrats and basically revel in the victory for a minute at least?. For instance 'Bullitpete' won a $12,500 package last night and when the tournie was over there was many that wanted to talk but the window closed as per normal 7 or so sec's after the conclusion.

    Now please dont say 'ppp lobby' ...dont say it!!!


  • Registered Users, Registered Users 2 Posts: 1,997 ✭✭✭The_Bullman


    agree with rounders123 there

    how about a resizeable chat window?


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  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    PPP-Pit Boss,

    Another Suggestion for you...I hope you are not getting the hump with all these Suggestions.Last night me and Waylander were on PP and looking to play our Boards Heads up game and we found out the they are all speed or turbo up to the $50 buy in.Any chance you can change this....

    Paul


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Do you mean MTT's? Coz at 20:30 and 20:45 there are $6 NL two tables and four tables with eight minute rounds (freezeouts). 21:50 $3 MTT four tables eight minute rounds (freezeout). 22:30 $2,000 Guarunteed freezeout $24 entry with 12 minute rounds.
    We tend to change the schedule around once a month.. enter more say $10 frzouts etc dependant on demand.. but have I entirely missed the point with this answer?
    Not at all getting the hump the suggestions are great. Saves me oodles of guessing time ;0)


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    agree with rounders123 there

    how about a resizeable chat window?
    Cannot do resizeable chat window bullman :0( sorry.. We asked but due to the way the software has been develped this would be Huge develpement cost so is out of scope. The chat window is meant to site alongside the poker table window. But can be toggled on and off and moved around the screen as a seperate entity. We do not dock it to the table window purposely as some people prefer to simply "x" it alltogether.


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    This is all good news and its good that PPP staff seek to facilitate and strive to improve all the time.
    Another good thing i think ppp could do is(especially in big MMT's or huge package tourneys is to give it a minute at least when the tourney is over to close the tournament window. It would be nice to have the participants and lookers on to have a chat and to pass on congrats and basically revel in the victory for a minute at least?. For instance 'Bullitpete' won a $12,500 package last night and when the tournie was over there was many that wanted to talk but the window closed as per normal 7 or so sec's after the conclusion.

    Now please dont say 'ppp lobby' ...dont say it!!!
    I agree. I will bring this up at next meeting. Thankyou Rounders ;0)


  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    PPP-Pit Boss,

    I am talking about 1x1 games/heads up


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  • Closed Accounts Posts: 836 ✭✭✭OilBeefHooked2


    Hey PPP Pit Boss,

    you said earlier that you may not continue with the friday nite $20 gaurenteed $1000.

    IMO this tourney would have a larger field if it was moved to sunday evening.
    As most people like to go out for a drink or whatever :p on friday nite and i know the boards.ie is on sunday but thats a $35 buy-in with no gaurenteed pot. :eek:

    what dya think? ;)


  • Registered Users, Registered Users 2 Posts: 8,881 ✭✭✭bohsman


    Just played a $6 rebuy tourny on PPP, ran out of chips last hand before the break so rebought, screen then says "querying players for add ons" Nobody queried me so was left with 2000 chips and blinds at 300/600, is this the norm for trieca or was it a glitch, one of the hosts says tribeca will look into it in 24hrs time


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    Dub13 wrote:
    PPP-Pit Boss,

    I am talking about 1x1 games/heads up
    Hiya dub. Have ordered up some $10 and $20 STT 1x1 non speed/turbo for you


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    bohsman wrote:
    Just played a $6 rebuy tourny on PPP, ran out of chips last hand before the break so rebought, screen then says "querying players for add ons" Nobody queried me so was left with 2000 chips and blinds at 300/600, is this the norm for trieca or was it a glitch, one of the hosts says tribeca will look into it in 24hrs time
    Bohs can you send me your PPP name so I can get on the case?


  • Closed Accounts Posts: 914 ✭✭✭PPP-Pit Boss


    david-k wrote:
    Hey PPP Pit Boss,

    you said earlier that you may not continue with the friday nite $20 gaurenteed $1000.

    IMO this tourney would have a larger field if it was moved to sunday evening.
    As most people like to go out for a drink or whatever :p on friday nite and i know the boards.ie is on sunday but thats a $35 buy-in with no gaurenteed pot. :eek:

    what dya think? ;)
    Done this Friday will be the last it will be reposted for 18:30 Sunday we aim to please


  • Closed Accounts Posts: 836 ✭✭✭OilBeefHooked2


    Done this Friday will be the last it will be reposted for 18:30 Sunday we aim to please

    nice one :cool: keep up the good work :D


  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    Hiya dub. Have ordered up some $10 and $20 STT 1x1 non speed/turbo for you


    Thanks....what would we do without you.. ;)


  • Registered Users, Registered Users 2 Posts: 8,881 ✭✭✭bohsman


    Im oscarf on ppp

    The other thing is the lack of freezeouts on ppp


  • Registered Users, Registered Users 2 Posts: 20,299 ✭✭✭✭MadsL


    I've had the rebuy thing happen to me on tribeca too;

    Posted this before, but worth the laugh is the hosts response...

    I'm not saying these guys aren't highly trained , but......
    Jorge-Host (10:12:19): Hi, welcome to our poker room. How can I help you?
    User (10:12:37): Question - why if you are out of chips in a rebuy
    User (10:12:54): and it it the last hand before the topup
    User (10:13:09): can you not get both the rebuy AND the top-up
    Jorge-Host (10:13:41): once you are out of chips - you are out of the tourney
    Jorge-Host (10:13:59): you must rebuy before the end of your last hand
    User (10:14:00): but it is the last hand BEFORE the freezeout
    Jorge-Host (10:14:31): but where you not out of chips?
    User (10:14:46): So the freezeout starts on the last hand of level 6????
    Jorge-Host (10:15:11): it depends - plz refer to individual tourney rules
    User (10:15:15): That makes no sense
    User (10:15:27): It depends ??
    User (10:15:42): Are all rebuy tournies not played to the same rules?
    Jorge-Host (10:15:56): no.
    User (10:16:02): Why not?
    Jorge-Host (10:16:10): some have more levels.
    User (10:16:21): Ok, but apart from that
    Jorge-Host (10:16:24): these can be viewed>
    Jorge-Host (10:16:58): by scrolling and clicking on indiv tourneys>
    Jorge-Host (10:17:08): apart from that - they are the same.
    User (10:17:23): I'm not talking about the number of levels
    User (10:17:42): Where are your tournament rules posted
    Jorge-Host (10:18:35): plz go to Help> Tournaments> Game Ruels.
    Jorge-Host (10:18:41): rules*
    User (10:19:04): can u hang on one sec
    Jorge-Host (10:19:17): yes can do
    User (10:20:55): sorry taking an age to load
    User (10:22:41): sry
    Jorge-Host (10:23:08): no problem
    User (10:23:34): doesn't say anything about rebuy rules
    Jorge-Host (10:24:08): One moment please - thanks.
    User (10:24:40): look - if you can rebuy on every hand up to the freezeout, that should include the last hand of the level..
    User (10:25:02): And then you should get the top up just like everyone else
    Jorge-Host (10:25:43): yes - but if you run out of chips completely >
    Jorge-Host (10:26:22): you cannot rebuy or topup.
    User (10:27:14): ??? I don't understand >
    User (10:27:55): say if I have 1900 chips left on the 2nd last hand
    User (10:28:12): I rebuy which gives me 3900 >
    User (10:28:30): And then top up for a total of 5900
    Jorge-Host (10:28:47): yes
    Jorge-Host (10:28:50): go on
    User (10:28:51): Compared to if I play the last hand
    User (10:28:59): Get beaten
    User (10:29:24): and can only then get a single top up of 2000
    User (10:29:31): How is that fair???
    User (10:29:54): I've NEVER seen that rule in any live tournie
    User (10:30:27): see my point
    User (10:30:30): ?
    Jorge-Host (10:30:43): What I'm saying is only that >
    Jorge-Host (10:31:31): if after any hand you are out of chips, you cannot rebuy or top-up. You are out.
    User (10:31:52): AFTER the freezeout >
    Jorge-Host (10:32:29): No forget freeze-out section. I'm meaning during rebuy levels.
    Jorge-Host (10:32:43): Are we agreed on that part?
    User (10:32:54): What????
    User (10:33:23): If you are out of chips you can rebuy - thats what a rebuy means!
    Jorge-Host (10:33:45): Incorrect sorry. You must rebuy before that stage.
    User (10:33:59): Nonsense.
    Jorge-Host (10:34:07): Any thime from 1000 chips in stock down to 1, but not 0.
    User (10:34:10): I go all-in > lose > rebuy...
    Jorge-Host (10:34:14): *time.
    User (10:34:25): time?
    Jorge-Host (10:34:40): (i typed thime)
    User (10:34:42): hello?
    User (10:35:08): Look - do you play poker (withoutmeaning to be rude)
    User (10:35:27): All-in means ALL - down to zero...
    Jorge-Host (10:35:38): No.
    Jorge-Host (10:35:43): Sorry.
    User (10:35:51): What????
    Jorge-Host (10:35:58): I'm 100% correct.
    (10:36:12): Please wait... contacting available host.
    User (10:36:12): Tell me what happens when I go all-in then?
    (10:36:27): Please wait... contacting available host.
    User (10:36:27): How many chips have I left???
    (10:36:47): Chat session opened with kay-host.
    (10:36:48): Chat session opened with kay-host.
    kay-host (10:37:04): well you win or loose
    kay-host (10:37:10): is you loose you go out
    User (10:37:24): right. If I lose how many chips have I left?
    kay-host (10:37:50): none you are out
    User (10:38:04): And in a rebuy can I rebuy?
    kay-host (10:38:40): a rebuy can not be made at that stage no
    User (10:38:53): At what stage...?
    kay-host (10:39:00): when you are out
    kay-host (10:39:13): ie zero chips
    User (10:39:31): Before the freezeout - If I have no chip can I rebuy?
    kay-host (10:39:57): before the river?
    User (10:40:05): ??
    kay-host (10:40:15): do you know what the river is?
    User (10:40:31): Kay - have you ever played in a rebuy tournament?
    kay-host (10:40:42): I understand the question
    User (10:40:49): Of course I knw what the river is for god's sake...
    kay-host (10:40:58): and I have confirmed this with the Management team
    kay-host (10:41:06): that develope the product
    kay-host (10:41:18): you can not rebuy when you are out of the game
    kay-host (10:41:51): ie have zero chips
    User (10:42:00): So tell me why when I run out of chips in a rebuy tournie before the freezeout a dialogbox comes up asking me if I wish to buy more chips?
    kay-host (10:42:05): it is possible I am missunderstanding the question
    User (10:42:20): Yes, I think so.....
    User (10:42:39): Ok slowly...
    User (10:42:46): In a rebuy tournie
    User (10:42:54): before the freezeout...
    User (10:43:10): if I run out of chips I can rebuy - YES?
    kay-host (10:44:18): yes
    User (10:44:25): Great...
    User (10:44:52): Now on the last hand of the last level before the freezeout...
    User (10:45:12): If I run out of chips I can rebuy, yes?
    kay-host (10:45:32): yes you can.. you will then be givent he option of rebuying and an addon if applicable
    User (10:45:58): OK - now that doesn't happen with your software...
    User (10:46:21): I just got the top-up, and not the rebuy....
    kay-host (10:46:28): Do you have a hand number?
    User (10:46:36): so just 2000 and not 4000 chips
    User (10:46:46): Nope...sorry
    kay-host (10:46:55): What tournament was this?
    kay-host (10:47:05): I will go an investigate this for you?
    User (10:48:03): $30 Guaranteed rebuy @ 10.40
    kay-host (10:48:22): I will contact you via e-mail shortly
    kay-host (10:48:35): and let u know the outcome of the investigation
    User (10:49:05): Thank you kay for being patient...
    kay-host (10:49:14): no problems
    User (10:49:24): And get Jorge to play a couple of tournies.... :-)
    kay-host (10:49:30): sure
    kay-host (10:49:33): lol
    User (10:49:47): thx bye
    kay-host (10:49:54): thanks


    Still waiting for that email.... :D


  • Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭Dub13


    Thats disgraceful....I am in shock.


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