Problems with My Vodafone

Doublezero8

Hi Guys

Problems logging into the Vodafone website this morning . Getting told you have the wrong logon info when the details are correct.

008

ranDom_tAsk

I'm getting in no problem.

Doublezero8

Sorry forgot to update this was fixed at about 12.30

flywheel

hi, do you know what Error 57 is, happens every so often when I try and log in but not a very descriptive message?

Error

An error has occurred in trying to process your request, please try again later . We apologise for any inconvenience (57).

Colly

I had the same problem also Doublezero8 Vodafone must have been doing maintenance on a quiet day.

Zombienosh

Always happens, Get used to it.

DubWireless

DubWireless wrote:

hi, do you know what Error 57 is, happens every so often when I try and log in but not a very descriptive message?

I get this on a regular basis too with my number (postpaid). I've no idea what it means though.

Our man in Havana

That site is always down during the small hours for maintence. Is always ok by 10am the next morning.

ranDom_tAsk

Bond-007 wrote:

That site is always down during the small hours for maintence. Is always ok by 10am the next morning.

I just got in ok at this time.

I think their site is like thier 3G service = ****e !

Doublezero8

DubWireless wrote:

hi, do you know what Error 57 is, happens every so often when I try and log in but not a very descriptive message?

This is a server error due to a number of reasons . It can happen when Vodafone are having internal system problems as they are both linked or sheduled maintance and also if maybe Vodafone are doing a bill run.

This means its only an intermittent problem and if you try again later it should be fine.

That site is always down during the small hours for maintence. Is always ok by 10am the next morning.

This is a known problem. My Vodafone points to Internal Vodafone systems which go down every night for a few hours ( Updating , bill runs etc), during this time you will be unable to log on and will receive error 57.

Vodafone are working on a fixes for these problems .

knifey_spoonie

God vodafone are such tools i went to change my tarif on redy to go as im been screwed sideways at the mo.I clicked on the tarif i wanted and got a message.

Your tarif has not been changed because it has been less than 30 days since you last changed, your next date of change is 21/01/2021

ranDom_tAsk

knife_fighter wrote:

your next date of change is 21/01/2021

? you serious ?

LOL

Guy:Incognito

I'd imagine a quick phone call in the morning would be the best course of action, im going to go out on a linb and say its a mistake

knifey_spoonie

Stekelly wrote:

I'd imagine a quick phone call in the morning would be the best course of action, im going to go out on a linb and say its a mistake

And you have a degree in what??

flywheel

Doublezero8 wrote:

This means its only an intermittent problem and if you try again later it should be fine.

unfortunately 'later' can be too long when trying to send a webtext

embee

knife_fighter, I work in Vodafone. If you want to PM me your number, I will change your tariff for you to whichever one it is you want to change to, and send you a confirmation text from Vodafone.

knifey_spoonie

How about some free credit aswell ive wasted about €10 because your system wouldent let me change my tarrif

seagizmo

knife_fighter wrote:

How about some free credit aswell ive wasted about €10 because your system wouldent let me change my tarrif

Embee, I would also like some credit. I tried to send a very witty text message using your webtext and for some reason it failed, my comedy got consumed by the ether! I want recompense!!!!!! I then had to fork out the 12c to send the same but not quite as witty message from my handset because your My Vodafone was broken.

There is no justice!

SG

ixoy

When is the scheduled maintenance for this site? I'm getting really irritated constantly getting an Error 57 anytime after 11 (and for many hours after) every night. If it's a maintenance backup, a la boards, surely it shouldn't last that long and could be done in the wee hours of the morning (e.g 3am) and not at the current time. Does anyone know if they're going to fix this?

flurby

Hey,

Has anyone else had problems logging into "My Vodafone" after 11pm? I get it about four nights a week and tonight when I rang the woman on Cust Care told me it's because they're updating systems!

Would like to know if anyone else gets the (57) error I do and if ye have complained? I mean, how often do they need to update? My bank stuff works 24 hours a day and they've got REAL security issues! Also where is the downtime notice we deserve as customers paying the extortionate rates we do anyway?

Anyone else had this problem?

Flurby.

(A little tired and annoyed)

Zaph

My phone has started to act up so I logged into "My Vodafone" to check on upgrades about half an hour ago and got the same error message as you did. Can't say how frequent it is because I haven't used the site in at least 6 months.

flywheel

anyone else noticed their post-pay Unbilled Calls listing on 'My Vodafone' hasn't been updated for a few days, last update to mine was Apr 16th?

thecivvie

I found that whilst i was on a 3g tarrif I got the 57 error all the time, since switched to Performer and dont get it any more, log in at different times of the day.

dshakey

the vodafone site is a load of Sh*T,
the email never is working, its always works when i have no important emails, but when i have an important email, it doesnt load..

even today im trying to view my bills and it keeps giving me an error 53, does anyone know what these errors mean 53, or 57 its a joke, thier is millions of websites on the net, and most of them are never offline as much as the vodafone site.
i was once an o2 customer and thier site always worked.. abit sh*t but it worked

thecivvie

dshakey wrote:

the vodafone site is a load of Sh*T,
the email never is working, its always works when i have no important emails, but when i have an important email, it doesnt load..

even today im trying to view my bills and it keeps giving me an error 53, does anyone know what these errors mean 53, or 57 its a joke, thier is millions of websites on the net, and most of them are never offline as much as the vodafone site.
i was once an o2 customer and thier site always worked.. abit sh*t but it worked

Never had a problem in that way as such but then I don't use their web service for email a lot, I prefer pop

flywheel

anyone else having problems with Vodafone Webtext, every time I OK to send i keep being directed to the log-in screen

(tried different computer/os/browser, shouldn't be i've timeed out as would only have logged in seconds before)

qBot

Ya, got the same problem here.

qBot

Just got another guy to check his vodafone account and it works perfectly. I don't know what the problem is. Tried my dads account and it's the same as mine

dshakey

are vodafone listening to us and reading this forum. cause i try logging into my vodafone and guess what i couldnt. wats new. but instead of error 57 i got
"
My Vodafone Logon
My Vodafone is currently unavailable due to an essential upgrade of the system.

Please try again later. We apologise for any inconvenience caused."

isnt that much better then fecking error 57 try again