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Software Problem

  • 12-03-2005 11:02am
    #1
    mickger
    Closed Accounts Posts: 847 ✭✭✭


    I'm new to the Mac scene only got my mac mini a month or so ago. I have a problem with Windows Media Player. It wont open for me at all,just sits in the dock and does nothing. Ive read up a bit on the net about fixing software problems in Mac oSx and First Aid and Repair permissions have been 2 things ive tried with no luck. Are there any Mac experts out there that can tell me how to fix this problem. Tia


Comments

  • #2
    ZENER
    Registered Users, Registered Users 2 Posts: 6,163 ✭✭✭ZENER


    What happens when you click on its icon ? It should bounce up and down and then the prog should open with the top bar changing to "Windows Media Player".

    An indicator that it's open is a small black arrow under it's icon on the dock, are you seeing this?
    Did the machine come with WMP or did you install it youself ?

    You can cycle through open programs by holding down the Apple key (beside spacebar) and tapping the TAB key.

    ZEN


  • #3
    mickger
    Closed Accounts Posts: 847 ✭✭✭mickger


    ZENER wrote:
    What happens when you click on its icon ? It should bounce up and down and then the prog should open with the top bar changing to "Windows Media Player".

    An indicator that it's open is a small black arrow under it's icon on the dock, are you seeing this?
    Did the machine come with WMP or did you install it youself ?

    You can cycle through open programs by holding down the Apple key (beside spacebar) and tapping the TAB key.

    ZEN
    It bounces up and down in the Dock but there is no small arrow under its icon. I installed WMP myself. Its not opening at all because its not in the Force Quit list of programs running.


  • #4
    Gordon
    Registered Users, Registered Users 2 Posts: 35,524 ✭✭✭✭Gordon


    Are you sure it's compatible with your OS?

    What OS are you running and what WMP is it?


  • #5
    mickger
    Closed Accounts Posts: 847 ✭✭✭mickger


    Gordon wrote:
    Are you sure it's compatible with your OS?

    What OS are you running and what WMP is it?

    OS X and it is compatible because its the version for MAC OSX and it was working when i installed it first.


  • #6
    ZENER
    Registered Users, Registered Users 2 Posts: 6,163 ✭✭✭ZENER


    Have you tried uninstalling it then reinstalling ? Is this the first version of it to be installed on your system ? The icon on the dock may be for an older installation of the app, have you tried running it from its directory in the Applications folder instead ?

    It doesn't seem to come wih an uninstaller so go to File > Find and search for "media player" , try removing just the preferences file and see if it will open then, if not remove it completely and reinstall a fresh copy from the download site.

    ZEN


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  • #7
    patto_chan
    Registered Users, Registered Users 2 Posts: 256 ✭✭patto_chan


    Forget about the WMP icon in the dock for a moment and go to your Applications folder and click on the application icon directly. If it starts then you know the problem is in the dock icon - which you can remove.
    If it still doesn't work when you click on the application icon directly then I would suggest delete and re-install the application.


  • #8
    mickger
    Closed Accounts Posts: 847 ✭✭✭mickger


    ZENER wrote:
    Have you tried uninstalling it then reinstalling ? Is this the first version of it to be installed on your system ? The icon on the dock may be for an older installation of the app, have you tried running it from its directory in the Applications folder instead ?

    It doesn't seem to come wih an uninstaller so go to File > Find and search for "media player" , try removing just the preferences file and see if it will open then, if not remove it completely and reinstall a fresh copy from the download site.

    ZEN

    Thanks,that did the trick,its working again.


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