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DVD rental question

  • 28-02-2005 6:38pm
    #1
    simu
    Closed Accounts Posts: 10,730 ✭✭✭✭


    What happens when you rent a DVD and find that it's scratched?

    Should you report it to the store in case you get blamed for the damage if someone else rents it later and notices the same thing?

    Do you say nothing? After all, some DVD players are more sensitive than others to scratches.

    Do you ask for a refund? (Although in my particular case, I only missed a few minutes of a long film).


Comments

  • #2
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭Guy:Incognito


    Just drop back to them with it, they usually offer you another copy.


  • #3
    sickle
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭sickle


    its a very common problem,
    they will refund or replace it


  • #4
    idontknowmyname
    Closed Accounts Posts: 818 ✭✭✭idontknowmyname


    yeah they're usually pretty sound if u bring it back and say it was scratched


  • #5
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,286 Mod ✭✭✭✭The_Conductor


    Happens all the time, especially with DVDs and game rentals.
    Most stores have disk rebuffing equipment on site, for resurfacing disks that have suffered scratches. Normally they check all incoming disks for damage prior to renting them out again (unless its quite busy- when all hell breaks loose).
    Bring it to their attention- you'll prob get a free rental of your choice, along with an apology from them.

    Ps- if you want to pick up one of these rebuffing machines- they're about 60 Euro for a small home one for fixing your own CDs/DVDs. Waltons on Wicklow Street stock them.


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