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windows explorer has disapeared from xp pro

  • 28-01-2005 2:43pm
    #1
    robbie.crossley
    Registered Users, Registered Users 2 Posts: 2 ✭


    i need help. i think i may have got a virus on the computer i can not acess the internet or control panel as both use windows explorer. any sugestions ive tried reinstalling xp but this has not worked either i cant download an upto date antivirus to run on the machine because i cant acess the internet
    and i cant open an anti virus on portable media because windows explorer is required


Comments

  • #2
    Scruff
    Registered Users, Registered Users 2 Posts: 4,225 ✭✭✭Scruff


    try this:
    press ctrl + alt + del
    select Task Manager
    on the Task Manager Window that pops up select
    File -> New Task
    On the window this open type
    explorer
    and click ok

    that should start explorer and the toolbar and let ye select your av software

    /edit
    ah, this may not work as you havent managed to reinstall your OS properly...


  • #3
    robbie.crossley
    Registered Users, Registered Users 2 Posts: 2 ✭robbie.crossley


    unfortunatly that didnt work anyone else any sugestions


  • #4
    pickarooney
    Moderators, Arts Moderators Posts: 35,731 Mod ✭✭✭✭pickarooney


    Windows-key and R together and type explorer, but I suspect it won't work any better than scruff's suggestion.
    Can you access restore points without explorer? Were any other file-navigators installed? (though you may not be able to access them for the same reason).

    You can try running a DOS window (Windows-R and type cmd) and navigate to where the antivirus is, and run it.

    It's a bit of a mad situation.


  • #5
    pickarooney
    Moderators, Arts Moderators Posts: 35,731 Mod ✭✭✭✭pickarooney


    And ehm, where are you posting this from? Can you connect this PC to the borked one and access the files on it? For damage limitation, you could move all the files to the working PC and then wipe the infected one and reinstall Windows (or a non virus-prone OS).


  • #6
    stevenmu
    Moderators, Society & Culture Moderators Posts: 9,689 Mod ✭✭✭✭stevenmu


    When you reinstalled Windows did you just install over the previous one ? That could be why it wasn't fixed, try reinstalling it again but to a different folder (e.g. c:\winxp). If that works then you can delete your previous installation (probably c:\windows). Unfortunatly it means you'll have to install all your drivers (good oppertunity to get the latest versions) and applications again.


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  • #7
    Oriel
    Banned (with Prison Access) Posts: 5,154 ✭✭✭Oriel


    Get an AntiVirus application and new virus defs from another computer and install it on yours.

    S.


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