Credit Note with No Receipt?

trotter_inc · 21-12-2004 9:13am #1

I know this might not be the correct forum but it fashion related (sort of)...

I bought a new shirt in River Island last week to go with a trousers I had bought the week before; but when I brought it home it didnt really go with the trousers.

I want to change the shirt for another one but I cant for the life of me find the receipt anywhere! The shirt still has its tags intact, so will River Island be able to exchange it for me?

I know legally they dont have to - but do they usually do it out of goodwill?

Danni · 21-12-2004 3:36pm

Usually they'll exchange it or give you a credit note. You won't get a refund though. I'd say you'll have no problem if all tags are still on

dudara · 21-12-2004 5:30pm

I'd imagine that they will change it for you all right. Stores like that tend to be very reasonable.

azezil · 21-12-2004 8:47pm

as long as you didn't get it in a sale you should be fine

Chick · 21-12-2004 10:40pm

I'd def bring it back before christmas though, cos usually threy try screw you over with some BS excuse if its during the sales when you return it

trotter_inc · 22-12-2004 10:42am

ok thanks guys - popping in over lunch - wil let you know if they change it

Chick · 22-12-2004 10:58am

don't take any crap off them, k?

trotter_inc · 22-12-2004 2:28pm

Just been over to River Island and they changed it with no hassle - nice one!

I should really try and hang on to my receipts though!

RainyDay · 22-12-2004 2:31pm

Chick wrote:

I'd def bring it back before christmas though, cos usually threy try screw you over with some BS excuse if its during the sales when you return it

But on the other hand, if they are mad busy with the Xmas rush, they may not want to be bothered with returns - they might be more receptive to helping you out after things calm down in January.

Chick · 22-12-2004 2:35pm

its a bit late lol hes already brought it back!

trotter_inc · 22-12-2004 2:39pm

RainyDay wrote:

But on the other hand, if they are mad busy with the Xmas rush, they may not want to be bothered with returns - they might be more receptive to helping you out after things calm down in January.

It was actually fairly quiet in there - no hassle getting parking either which was a relief!

Chick · 22-12-2004 2:53pm

which one did you go to though?

trotter_inc · 22-12-2004 3:29pm

Chick wrote:

which one did you go to though?

Liffey Valley

Chick · 23-12-2004 1:39pm

aw like that one, i feckin hate the one in arnotts its so small. grafton st is cool though since theyve done it up

trotter_inc · 23-12-2004 1:41pm

Chick wrote:

aw like that one, i feckin hate the one in arnotts its so small. grafton st is cool though since theyve done it up

never been to the one on Grafton St but you're right, the one in Arnotts is rubbish - the lads dept is tiny. Liffey Valley is the best one Ive seen for guys in the country!

Chick · 23-12-2004 1:45pm

Its so pokey isnt it, and no matter where youre looking, youre always in someones way! I was in there a few days ago and the queue was comming right back outta the shop into the department where they have all the bed linen n stuff!

I'm hardly ever in Liffey Valley, is it bigger than grafton st?

Credit Note with No Receipt?

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