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Cancelling Netsource

  • 08-12-2004 10:20am
    #1
    trurl
    Registered Users, Registered Users 2 Posts: 60 ✭✭


    :mad: hi, is there any way to get rid of netsource without paying up for another 3 months plus the 150 yoyo (+vat) "cancellation fee"? :confused:


Comments

  • #2
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    If you paid by credit card or Lazer, call the bank and say you lost your card and get a new one. No more charges...


  • #3
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    Is it 3 or 2 months , it used to be 2 ?

    Netsource are charged either €60 or €75 ex vat (can't remember) by Eircom for a disconnect but if you are port transferring to another provider that should not apply.

    In any event the disconnection fee should be c €100 incl vat to cover that charge from Eircom , any carrier would be justified in charging it but they should tell you about it before you install BB. The cheaper BB is c.€30 a month nowadays so its taking the piss royally to charge someone more than 3 months connection charge for a one line typing job on a computer.

    It amounts to an unfair contract .

    M


  • #4
    ixoy
    Moderators, Entertainment Moderators Posts: 18,002 Mod ✭✭✭✭ixoy


    I'll need to cancel next year, so tell me how you get on. I assume once you give the 30 days working notice you get to use it for the last 3 months and your loss is the cancellation fee... (which I can't see how they justify).


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    It's 2 months notice, is it not? Just let them know, pay for the 2 months, and leave it downloading for 2 months if you don't have a use for it :)


  • #6
    halenger
    Hosted Moderators Posts: 2,094 ✭✭✭halenger


    Yup it's just 2 months notice via e-mail. I cancelled it about 2 months ago that way.


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  • #7
    cgarvey
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭cgarvey


    Zascar wrote:
    If you paid by credit card or Lazer, call the bank and say you lost your card and get a new one. No more charges...

    I'm not sure if that's a joke or not, but that's crazy advice!!

    Firstly if you lose either a credit or debit card, the issuer will simply replace it, on the same account, and therefore with the same number. All Direct Debit mandates remain in place.

    Secondly, if you do actually change the account, it doesn't mean that you don't owe the money. NS are still perfectly entitled to retrieve that debt from you (and the costs assoicated with that). Depending on how much you owe, this could include legal action and/or use of a debt collection agency. It could also affect your credit history.

    So the advice, as given, won't work. If you do change account, NS may not be bothered, but that's a decision you should make knowing that there are risks involved (risk of legal action and credit history blemishes).

    .cg


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