Digiweb is disappointing

Skyjumper · 10-12-2025 07:38PM #1

I changed my contract with DIGIWEB from Fritzbox 1GB to 2 GB Zyxel DX330...

So it should be considerably faster... but the speed is sometimes even slower, and uninterrupted Netflix viewing is also no longer possible.

Has anyone here had/have the same experience with this ? Did already complain…but till yet they didn't take me serious and wanted me to believe that I would be the problem !

Thanks for your time

smuggler.ie · 10-12-2025 09:47PM

writing in BOLD makes it stand out - not necessary in the right way, but i feel your frustration.

What means of connection you on during the test? Wired vs wireless

quiggs1000 · 10-12-2025 10:43PM

When I upgraded from 1Gb fibre to 2Gb Siro, the engineers from Siro actually installed a 1Gb router :(. It took 2 weeks of back and forward with Digiweb before they determined that actually the installation was wrong and that Siro needed to come back out (not Digiweb's fault). So double check you are getting 2Gb speeds.

You'll need the right hardware (a 2.5 gig ethernet card, or wifi 7 router and associated wifi 7 devices for example) in order to get that extra speed.

For me the speed increase is noticeable.

Skyjumper · 15-12-2025 06:34PM

https://www.boards.ie/discussion/comment/124060800#Comment_124060800

I have no need for a meaningless, patronizing response…this reads better for me…simple. Wired vs wireless is not the point here…I was asking something different…have a good one !