Phone Scam

martingriff

Yes I am (insert word here) an idiot. Fell for a phone scam

Please see post 5 for better explanation as this was a ranting mess so deleted it

_BAA_RAM_EWE

that's not very clear.

From what account did you send money from?

Your bank to Western union is it?

And then you tried to get it back from where using revolut and what's the other app?

And what app did you install to let them on your phone? Id be formatting your phone if I was you. Virus scan isn't good enough.

martingriff

https://www.boards.ie/discussion/comment/123298630#Comment_123298630

Sorry was all over the place writing it.

I did factory set my phone

I send money to Revolut and then used tap tap send I think have them all deleted

Jim2007

https://www.boards.ie/discussion/comment/123298813#Comment_123298813

You really need to tell us what actually happened in order for us to make any useful comments. You titled this bank scam, but so far we have not seen what this scam actual was:

I send money to Revolut and then used tap tap send I think have them all deleted

Here you are referring to yourself.

Where are previously you said:

Money transfered through Western union and they transferred more than I was meant as they only could do a minimum

Where as here you are referring to someone else…

You need to take a breath and right down exactly what happened to you, while it is fresh in your mind, because you'll need it in order to make any complaint or claim for compensation.

I have retitled this as Phone Scam, until we hear more.

martingriff

https://www.boards.ie/discussion/comment/123299001#Comment_123299001

Sorry about that I was all over the place yesterday.

Yesterday I got a call from what was my bank. They seemed to know who I was but in hindsight they were vague and I filled in the blanks

The lady said I had 2 amounts taken from my account. 1 for a phone and 1 was money sent to western union for over €1,000.

She then put me on to her manager who again verified who I was. He then said he would ring Western Union and put me on the call.

Went through how my son came in to Western Union as I had transfered money for him. They then said they rang me and verified it and gave the money.

They said they could only transfer €300 and the rest within 30 days. The bank manager said if they would not transfer the whole amount now he would send a legal letter.

She went away and came back saying she would transfer it back but could only do it from an account that was a minimum transfer of €2000. And could we refund the difference. This is where I should have known it was a scam

The bank official said my account was frozen from doing a transfer but could do it through Revolut as it was linked to my bank account.

I transfered the amount to Revolut and then asking if I know what to do from here as I said no he could help by screen share.

He then got me to download an app called taptap send to do the transfer. The first time failed so had to do it again and stupidly a third time!!!!

Luckily I could not transfer any more. Asked me to ring the banks customer service but not to tell them about him. It was then I knew.

So ended the call called my bank Told them what happened cancelled my card and changed my pin. Contacted Revolut online and told them 2.

Deleted all apps did a virus sweep and restored factory seetings

IF and a big if I get my money bank after it's investigated who would do it the bank or Revolut

SteM

https://www.boards.ie/discussion/comment/123299189#Comment_123299189

The post from the OP 10 minutes before yours is perfectly legible. Did you just post to be rude or do you have anything else to say?

OP, I don't see you getting your money back. Certainly not from revolut seeing as you have willingly gave the scammers access to it.

martingriff

@SteM ya I say so

_BAA_RAM_EWE

https://www.boards.ie/discussion/comment/123299151#Comment_123299151

Revolut, but you won't get it as you authorised it. Revolut made the news quite a bit over the last while with scamming stories and that's their stance. I wouldn't use them myself after reading some of the stories.

You need to change your passwords on your other accounts. Maybe wipe your computer/laptop aswell.

martingriff

https://www.boards.ie/discussion/comment/123299388#Comment_123299388

Did all that ya Revolut are crap but ya my own fault. Have a system for reporting them though which is strange probably a requesite for been here

Jim2007

https://www.boards.ie/discussion/comment/123299151#Comment_123299151

Hmmm, these days those kind of scams are so frequent that most financial institutions will not make ex gratia payments. And as you seem to have authorised the actual transfers, I would not hold out much home.

I'm surprised they pitched the stuff about your son, usually the try to keep it more general that than. Was there a genuine transaction with your son pending? Either they were incredibly luck or they had access to some fairly specific information.

martingriff

https://www.boards.ie/discussion/comment/123299773#Comment_123299773

It was the "Western Union" lady who mentioned my son don't have a son never-ending in Asia so I am guessing that was the hook to get me to look for the refund

Jim2007

https://www.boards.ie/discussion/comment/123299830#Comment_123299830

Well unfortunately I fear it's going to be an expensive lesson. Generally speaking you should never act on a call initiated by a financial institution. If the call you, then you get their name and call them back on a number known to you.

martingriff

https://www.boards.ie/discussion/comment/123301982#Comment_123301982

Yes it is. Learn the lesson and move on and remember

martingriff

I got some for back from my bank which surprised me greatly

Jim2007

https://www.boards.ie/discussion/comment/123303283#Comment_123303283

Be mindful of one other thinking - you may be contacted later by an 'Agency' offering to help you recover your cash…. you know what to do with such an offer…

martingriff

https://www.boards.ie/discussion/comment/123304939#Comment_123304939

Tell them where to jump