AA Insurance charging €50 administration fee to change car ownership!

Cuttlefish

So I changed cars yesterday and as is required informed the Insurance company/ broker (theAA) - And much to my annoyance they charged a whopping €50 for the pleasure (my insurance is due for renewal early March btw)

They also had the cheek to say you will be receiving your new document and cert by email and to print out, in colour, your insurance disc!!

I requested that they send it out to me!

My wife recently changed her car and the Insurance company/ broker did not charge any such fee!

Anyone else had to pay so much to make a change to their policy??

ednwireland

Changed car just before Christmas, didn't cost me anything with allianz.( There was some small print about having to pay any premium difference but there wasn't any)

Flinty997

I assume its to make it awkward for couples with one car and switch owners to keep their No claims alive.

This is it

Axa charge, can't remember if it's €35 or €50

mondeoman72

Get this. I had killings with them recently. The renewal came with a fee of 200 euro. We took that to be the renewal fee for AA membership but no, that was their commission. They were charging 194 euro on a 400 euro policy.. I told yer man I wanted to lodge a complaint and a manager was to contact me. Then Silence.

Flinty997

Any market where the price is Russian roulette is having a laugh.

Atlantic Dawn

Fairly common with brokers like AA, going direct you often get the facility to do it for free if the risk is near the same or a little extra.

paul321123

Took two cars away from AA this year, there renewal quote was crazy, very easy to change on line, they don't seem to want to keep there loyal customers, all the big discounts are for new customers, walk away and get better quotes elseware

Cuttlefish

https://www.boards.ie/discussion/comment/123043573#Comment_123043573

My renewal is up in March as I said so I always shop around and WILL be moving from AA

Cuttlefish

Yes so Allianz and AXA (Through AIB) didnt charge - I dont mind €15 - €25 perhaps but €50 for a telephone call is ludicrous

And the first time i rang got through all the Press #1 for this, Press #2 for that and got cut off!! I had to go through it again!

Del2005

Why are people loyal to insurance companies? Every year you should check every broker and company that you can find for your renewal. Then go with the cheapest that has the options you want. If I get a better quote I never go back to the original, how does my risk suddenly change when I get a better price.

As for the OP. The T&C's that you agreed to when you took out the policy laid out the charges. Is it the AAs fault that you didn’t read the contract you signed. I just had to pay €30 to them for a temporary transfer, but they were €200 cheaper than my renewal so I'm still ahead even though I'd free temp transfers with my last policy.

elperello

I use an independent broker and never have to pay to change to a new car.

Seeing as changing cars is very much a regular part of car ownership about every 3 to 4 years maybe companies should factor it in rather than going for stand alone charges.

beachhead

https://www.boards.ie/discussion/2058387740/aa-insurance-charging-50-administration-fee-to-change-car-ownership

You are lucky.I was charged e60 by AXA 2 years ago for the same reason.I'd say e50 is the most common charge for alteratins.Some insurers allow one change during the year for free.I'd expect that will change for all insurers.

All insurers list their charges in their T&Cs after you trawl thru them.

colm reilly

AA is only the broker ,for Axa .

Max H

we use aviva, dont charge to change vehicles, and dont charge to add an adult driver