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Xbox refund

riddles · 2024-10-28 17:41:34

hi purchased fifa points for fifa 24 instead of 25 immediately requested a refund but was denied. Does anyone know a number to call them on? thx

28-10-2024 06:41PM

#1

riddles

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hi
purchased fifa points for fifa 24 instead of 25 immediately requested a refund but was denied. Does anyone know a number to call them on?
thx

0

Comments

#2 29-10-2024 02:14PM

GBX

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From where did you purchase the points? Direct from Microsoft or a 3rd party shop? If you ordered in error, there is not much you can usually do as it was your error.

1
#3 29-10-2024 03:01PM

riddles

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https://www.boards.ie/discussion/comment/122775162#Comment_122775162

from the Microsoft store

0
#4 29-10-2024 03:16PM

GBX

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Maybe try them on Twitter to see if they can do anything else. It's likely in their terms that game points/currency cannot be swapped.

2
#5 01-11-2024 08:12AM

riddles

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https://www.boards.ie/discussion/comment/122775461#Comment_122775461

got it sorted via twitter Xbox support thanks.

1