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Refund / Istanbul Kart for visitors.

  • 14-10-2024 12:25PM
    #1
    Registered Users, Registered Users 2 Posts: 29


    can anyone tell me who I can contact to get a refund on Istanbul Kart that didn’t work.
    We travelled to Istanbul last month, went to the train station in the old City & found a Polis guy (tourist polis?) below helping visitors get a card.
    He asked us how long we’d be there and got us both a Kart for 5/6 day travel, however it didn’t work at all and we had to get the red kart that you top up.
    My bank charge for the non-working karts is €43 each. Is there any way we can get a refund for this €86. We still have the Karts.

    Post edited by Spear on


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