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Eflow charge on car I sold

  • 29-02-2024 10:02pm
    #1
    2021profile
    Registered Users, Registered Users 2 Posts: 34 ✭


    Hi,

    I traded my car in with a local car dealer at the start of February. I received the new log book for my new car a week later.


    Today I got a letter in the post from Eflow for unpaid toll charge for my old car.

    What's the best course of action to take to resolve this quickly? Contact the dealer or contact eflow?


    TIA



Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    First thing I would do is have a look on the Change of Vehicle Ownership page on motortax.ie to see what stage the car is recorded as regards ownership change, it should say sold or else traded to a dealer on x date.

    If car is listed as being changed status before the fine was issued I'd contact Eflow to explain that it was not under your ownership at the time. If the car is listed as no change or the change is after the fine was issued I would contact dealer to complain to them what has happened and tell them to pay it.



  • #3
    User1998
    Registered Users, Registered Users 2 Posts: 7,701 ✭✭✭User1998


    Check motor tax and if the change of ownership date is before the Eflow incident just call Eflow and they will cancel it

    If the change of ownership is after the date of the incident or there has been no change of ownership done then contact the dealer



  • #4
    2021profile
    Registered Users, Registered Users 2 Posts: 34 ✭2021profile


    Thanks for the advice everyone.

    I checked the vehicle ownership on motortax.ie and it said there has been no change to the vehicle ownership details in the last 6 weeks.



  • #5
    raxy
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭raxy


    Happened to me. I e-mailed e-flow & they refunded the charges.



  • #6
    User1998
    Registered Users, Registered Users 2 Posts: 7,701 ✭✭✭User1998


    https://www.boards.ie/discussion/comment/121835953#Comment_121835953

    They won’t refund it in this case since there has been no change of ownership

    https://www.boards.ie/discussion/comment/121835227#Comment_121835227

    You will have to call the garage and tell them to change the ownership, and backdate it to before the toll fine, or at least pay the toll.



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  • #7
    raxy
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭raxy


    https://www.boards.ie/discussion/comment/121836225#Comment_121836225

    It wasthe same for me. Garage didn't transfer ownership until the car was sold.

    I e-mailed e-flow & they refunded it without any question.

    I messaged the garage too & he sent me the money for the tolls which I gave back to him when eflow refunded it



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