6 Month old car, bring to Dealer or Side garage for repair after accident

stoves1

ID3Pro 232 reg , accident yesterday, person bumped into the back of me, he was apologetic, gave insurance details etc, said completely his fault, genuine guy, if posssible bring to a workshop he recommended etc, as he will pay does not want to go through his insurance.

My only issue is, should i bring to vw dealer i bought from as car is only 6 months old, i know if i bring to side street garage repair will be circa 300eu.

it is scratches to the paintwork above rear bumper. Drove car today to check for rear camera views , back sensors all seem ok.

Looking for advice should i bring to VW in case their may be other issues down the rd. & my 3yr warranty is invalidated.

If i bring to VW for repair and they repair damage will that ensure my warranty continues if issues down the line.

Appreciate advice pls

Del2005

The VW dealer will just send it to a repair garage, find out who they use and go directly to them. Don't use the place he told you to go to unless it's the same as the one VW use.

drunkmonkey

There's more than likely a impact bar behind the bumper that needs to be checked. Bumper could have sprung back out but bar is crumpled.

The garage is probably only going to farm it out to a body shop just drop into a reputable local one.

It might end up insurance depending on the damage.

PsychoPete

Either way I'd be going through insurance. Unless the dealer has a bodyshop but most will outsource it

Rubberchikken

Can I jump in?

An employee in our local supermarket pushing a lot of trollies back up the car park hit my rear passenger door. Nice dent and nice scratch🙄

I had been being towards exit and he came up on my right side. I've given my name etc into shop and manager guy who deals with this, as I was told, will contact me Tues.

The car is 4 weeks old, this year's model. What happens? Can I bring it back to where I bought it to be repaired. Clueless on this and not a little annoyed as it could have been avoided.

Lad was in no way in control of trollies or even watching for that matter atter.

I just wanty door fixed.

Sorry for jumping in op. Good luck with your repair

User1998

https://www.boards.ie/discussion/2058336758/6-month-old-car-bring-to-dealer-or-side-garage-for-repair-after-accident

Bring it to a reputable repairer and get a quote. If the other person doesn’t want to pay it then go through insurance.

If they do want to pay for it you can get the money off them and go somewhere cheaper or not fix it at all etc. Your choice

McGrath5

To be honest OP, these "avoid the insurance" type merchants usually change their tune when they see the repair bill. I'd go straight to the insurance and let them deal with it.

tomhammer..

Make sure you've notified insurance of the incident

That will be a policy condition regardless

Buffman

https://www.boards.ie/discussion/2058336758/6-month-old-car-bring-to-dealer-or-side-garage-for-repair-after-accident

With a car that new I'd keep everything 100% on the level and protect your warranty and value. Bringing it to a side garage is of zero gain to you and actually you're assuming all the risk for an accident that wasn't your fault. What might look like only '300' worth of damage might not be the case when you start digging down. You don't need to be doing anyone any favors in this situation.

Fair enough if he wants to pay and keep insurance out of it, but a VW approved repair that protects your warranty is a must.

https://www.boards.ie/discussion/comment/121784966#Comment_121784966

Exactly the same situation as the OP above, with a car that new that was damaged by others you need to get a manufacturer approved repair to protect your value/warranty. Supermarkets have insurance for stuff like this. If they don't contact you as promised, get back down there and get it sorted with them. Nothing stopping you bringing the car back to the garage for a quote now and having everything ready to go ASAP.

Vic_08

https://www.boards.ie/discussion/comment/121788864#Comment_121788864

This 100%.

Going anywhere else than a main dealer for a car of this age is just crazy, there is only the potential for it to bite you in the future if some issue comes up. Yes, the dealer will likely sent it off to a bodyshop, they will also be the ones approving and charging for the repair so any issue and they will have to stand over it.

I have no problem in theory with the liable driver paying out of their pocket but no way would I be taking their suggestion of a repair shop. Also they would be getting exactly 1 chance to pay the quote given by the dealer, no back and forth, no negotiation, no anything. At the first sign of any nonsense then it is an insurance job and no further direct contact with them.

Clo-Clo

Brand new car, bring to main dealer.....

tomhammer..

https://www.boards.ie/discussion/comment/121790247#Comment_121790247

It's better again to skip side deals and leave the matter entirely with insurance and main dealer

Insurance has to be told straightaway about the accident either way

pgj2015

always have a dash cam as well.

tomhammer..

Isn't there an element of risk getting a main dealer quote and taking payment from the other person

A risk that there's more unknown costs involved later

Surely better to leave it all with the people you're paying for the service

why pay for insurance to deal with this yourself?

Either way go back to the dealer. Of course he’d recommend a local place to sort it for cheap. Probably knows them sure!

endacl

Always go through insurance.

‘Jayziz! I didn’t think it’d cost that much! I’m not paying that!’.

’I’m sure I could find a fella to do it cheaper. Look! Here’s a lad on BookFace will sort it for 50 quid!’.

Or, number blocked and no reply. The hassle of notifying guards to get the other party tracked down

Plus, you’ve a hire car to use, that’ll meet you at the repair shop so as you’re not without transport for the day or two (or longer, depending) that you’re without your car. If you didn’t cause the disruption, you shouldn’t be inconvenienced by it.

stoves1

Right, having wieighed all options up,I brought to a car repairer that already has repaired cars that i had that got bumps etc down through the years, and i have seen he does a very good job, he has reassured me that the scratches and scrapes will be perfect, so i am happy to let him sort it, called other person who has already Revoluted me the cost of repair, So i,m happy to get sorted, specifically as person who caused the accident, was so nice and came out and admitted responsibility straight away, shows there are a lot more nicer than awkward people out there

listermint

https://www.boards.ie/discussion/comment/121798773#Comment_121798773

Smart choice.

The other way would have recorded the repair against the car. And anyone checking it would have seen damage repaired even if it was small work.

For paint repairs like this you'd be off your head to go to a dealer frankly. Holding all the future risk when you want to sell it

tomhammer..

https://www.boards.ie/discussion/comment/121798800#Comment_121798800

Hopefully

Op said he thinks all is ok at the back

Will get messy if there's more than paint repairs

Hopefully he has insurance notified

Rubberchikken

Just had a call back today from supermarket manager.

Accepts responsibility. Said yer man was at fault. As I had known🥴😁

Heading out tomorrow to get quote from dealers I bought from 5 weeks ago. So hopefully all well and sorted.

Glad you got it sorted Op.

There are more good than awkward out there. Just hard at times to find them😀

listermint

https://www.boards.ie/discussion/comment/121798921#Comment_121798921

The point is notify them for small work like this and you'll definitely be hit in the pocket.

bucketybuck

I don't know why people think going to a main dealer for a crash repair somehow protects the warranty. It doesn't. Who ever said that it did?

They may be able to arrange the repair for you but that is very different thing to them telling the manufacturer that "hey, this car was damaged but we say it is ok now, and the damage will never lead to defects in the future".

Repairing crash damage is just a repair, it is not putting the vehicle back to factory standard. So the factory isn't going to stand over it.

The only thing going to the dealer does is inform them that there was a crash. If you hit the front and in a years time there is a fault with something at the front, then the manufacturer is going to look at the dealer service history, see the crash repair and say "nope".

Getting a dealer to repair damage doesn't need to invalidate warranty, I know I never volunteered details like that unless I had to. But staying quiet isn't the same thing as protecting the warranty.

tomhammer..

https://www.boards.ie/discussion/comment/121799312#Comment_121799312

Not necessarily

You're taking a chance once you decide not to notify an insurer of an incident

Del2005

https://www.boards.ie/discussion/comment/121799403#Comment_121799403

If you arrange the repair through the dealer the manufacturer can't go nope as you used their approved garage for the repair. If you get it done by a cheaper place then the dealer can look at the car see signs of crash damage or non OEM parts and go nope as someone else has worked in the area so they can blame them for the issue.

listermint

https://www.boards.ie/discussion/comment/121799623#Comment_121799623

They'll record it as damage repaired. That's not a chance.

Bringing it to a reputable repairer and paying for the repair won't do this.

No, you're not taking any chance doing this.

tomhammer..

https://www.boards.ie/discussion/comment/121799677#Comment_121799677

I was replying to your post about not notifying insurer

That is taking a chance

I figure maybe you.dont know what you're talking about re repairs and insurance

listermint

https://www.boards.ie/discussion/comment/121799714#Comment_121799714

A chance on what specifically. You've given no clarity.

tomhammer..

https://www.boards.ie/discussion/comment/121799635#Comment_121799635

Some mad replies on here ....

Bypass the insurance

Get the other person to pay

Backstreet repair

Don't notify insurance

https://www.boards.ie/discussion/comment/121799717#Comment_121799717

If you do not notify your insurance within a reasonable time after the accident occurred and you later need to make a claim for whatever reason the fact you did not tell them til later would likely lead to it being denied.

Your policy could also be cancelled if they find out somehow you didn’t tell them about it. It’s not really worth the risk to your policy not to disclose it.

bucketybuck

https://www.boards.ie/discussion/comment/121799635#Comment_121799635

As a dealer I can arrange whatever I want, it isn't the manufacturer arranging it. And manufacturers warranty comes from the manufacturer.

Defects attributable to accident damage are explicitly not covered by manufacturers warranty, and nothing a dealer or approved repairer does is going to change that.

And it is for very good reason. An approved bodyshop could do a perfectly good repair to frontal crash damage, replace everything with OEM parts and leave it looking and driving like new. But then months later you might have unknown electrical faults coming into the car, rattles coming from the front, suspension faults coming in and the suspension won't calibrate right no matter what the dealer tries.

You think the manufacturer wants to be liable for that mess? When its clear the root cause was the original crash? Hell no. Why on earth would they leave themselves open or liable for that, whats in it for them?

An approved repairer can stand over their own work, but again, that is not the same thing as "protecting" manufacturers warranty. And at that, Approved repairer just means that a company approves the repairer to work on their vehicles.

If somebody can show me anything proving that it "protects" warranty then I will happily accept the proof. And I don't mean a goodwill claim for a repair that perhaps should not have been covered, but a clause that says they will repair crash damage back to factory standard and the manufacturer will stand over it. I have never seen that anywhere.

listermint

https://www.boards.ie/discussion/comment/121799765#Comment_121799765

He's brought it to the repair centre he's happy with and quoted and cash exchanged there's nothing inherently risky about this.

Cut out the middle man insurance and all the nonsense that entails. Insurance should only come into play for serious repairs. By serious I mean running into the thousands out of pocket.

A bumper paint or door scratches or any low level body work. Cut them out you lose long term.

tomhammer..

https://www.boards.ie/discussion/comment/121799717#Comment_121799717

You're talking complete nonsense below FFS the op wasn't at fault and has a nearly new car...

Be off the head to go to a main dealer

Be taking all the risk

Don't notify insurer

Notify them for this you'll definitely be hit in the pocket

GPoint

OP, unfortunately there is no 300 euro repairs anymore. This was a case few years ago but prices went up massively.

I had to repair a small scuff on the rear wing and door from bad parking and quotes were from 600 in the back yard garage to 950 in a reputable body shop repair garage.

mailforkev

I had someone scrape the corner of my rear bumper in a supermarket car park just before Christmas. Luckily they were decent and hung around.

Damage not too bad but newish car and deffo needed a bit of paint. It went straight up to the main dealer for a quote and i let them get it sorted a few weeks later. I did try a local body shop myself for reference/comparison and it was fairly similar price.

Other guy revoluted me the cash when i sent him the quote. No insurance.

listermint

https://www.boards.ie/discussion/comment/121799790#Comment_121799790

Go to the main dealer. Tell your insurer for a paint stuff.

Your car is now recorded as damage repaired. Eat the low price you receive at sales time. This is genius stuff. I'll subscribe to this newsletter

Age of car has no bearing on this btw.

delboythedub

https://www.boards.ie/discussion/comment/121788800#Comment_121788800

Very good advice as I was in that situation many years ago , other driver would not pay up , garage would not release my car without payment In my opinion get a quote ,then get the cash off the other driver within the next few days and if not go through the Insurance, End

tomhammer..

https://www.boards.ie/discussion/comment/121799765#Comment_121799765

Or they make a claim later for injuries , damage or otherwise , spurious or otherwise

You're gambling straightaway once you choose not to notify

There's also the issue of insurers asking whether you've been in an accident in the past.Presumably the persons not notifying will lie about this

Insurers share a database I believe

So say the other party dealing with the claim that's being settled privately notifies his insurer of the incident and that they're settling privately

Is it possible there's a timebomb there in the event of a major incident that they will discover you were involved in the earlier accident

Possible I'm overthinking this but my maxim is be upfront with insurance and you'll avoid these potential problems

https://www.boards.ie/discussion/comment/121804516#Comment_121804516

couldnt be me chancing it anyway.