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Vodafone Gigabox Power Failure

Ezeoul · 2023-12-10 12:16:44

I had Vodafone FTTH installed a few months ago (Aug/Sept?). Woke up this morning and the Gigabox was completely dead. No lights, nothing. Checked the power source, electrical sockets, but everything there was fine. Contacted vodafone, who said it was a hardware failure and they'll arrange for an engineer to come and…

10-12-2023 12:16pm

#1

Ezeoul

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Join Date: July 2023

Posts: 3732

I had Vodafone FTTH installed a few months ago (Aug/Sept?).
Woke up this morning and the Gigabox was completely dead. No lights, nothing. Checked the power source, electrical sockets, but everything there was fine.
Contacted vodafone, who said it was a hardware failure and they'll arrange for an engineer to come and replace the Gigabox, but it will be a few days.
Curious to know if this is common or has happened to anyone else?

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Comments

#2 11-12-2023 3:25pm

jos22

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Join Date: May 2008

Posts: 1027

have my box 2 years no issues

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