Warranty on TV bought in Northern Ireland?

muffler

A family member bought a TV in Argos, Northern Ireland about 30 months ago and less than 2 years later it stopped working and when she checked the Argos website it stated the warranty period was for 12 months only. I'm fairly sure that if the TV had have been bought here in Ireland she could possibly have got a replacement under EU law. So do any of you knowledgeable people here know what rights she has in this situation?

Flaccus

Throw this back ad them. Unfortunately you need an address in the UK to take them to the Small Claims Court (https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/)

https://lloytronuk.co.uk/service/knowledgebase.php?article=20

"he Sale of Goods Act , which now called the Consumer Rights Act 2015 is in effect a guarantee for the consumer against poor workmanship and mis-representation for a period of time during the life expectancy of that product, which should be no more than 6 years in the UK, but 5 years in Scotland.

This is known as Statutory Rights and is additional to any warranty/guarantee provided by the retailer or manufacturer!

 There is no such thing as a 12 month guarantee with the retailer/seller.

The length of time you have to return any product depends upon the life expectancy of the product.

Washing Machines/Cookers etc you would expect to last 10+ years, therefore you would not expect a fault within the first 6 years of use. As such you have 6 years under Statutory Rights.

Low Cost Kettles would not be expected to last over 18 months, so you would only have this time to take back to the retailer."

L1011

UK warranty would have been 24 months but you would have to claim before the expiry of that time. At 30 you're going to have trouble

Firblog

Demonstration of the false economy of buying stuff in the north.

muffler

Thanks guys. I'll get her to email them and see what sort of reply she gets. A NI address isnt an issue thankfully.