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Is anyone else having issues with 2 step Verificiation text SMS from PTSB?

Ezeoul · 2023-07-31 16:25:32

I had to reset my Open24 internet password this morning and since then I am not receiving any of the verification text messages on my phone. . Rang PTSB, reset the password again, but to complete the process I have to enter a six digit verification code sent to my phone, but my phone is not receiving them. Checked spam and…

31-07-2023 4:25pm

#1

Ezeoul

Registered Users, Registered Users 2 Posts: 3,897 ✭✭✭

Join Date: July 2023

Posts: 3713

I had to reset my Open24 internet password this morning and since then I am not receiving any of the verification text messages on my phone. .
Rang PTSB, reset the password again, but to complete the process I have to enter a six digit verification code sent to my phone, but my phone is not receiving them. Checked spam and blocked etc, not there.
Fobbed off with "check with your mobile network" which I did - no errors on their end, they ran a few checks, sent a few test SMS (which I received) and also checked I could receive SMS from friends (I can).
Anyone else having problems today?
And by the way, new interface on the app is terrible, too.

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