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Charged 30euro Government levy on credit card despite not having one for last 2 years

  • 08-05-2023 2:23pm
    #1
    Markus Antonius
    Registered Users, Registered Users 2 Posts: 2,495 ✭✭✭


    Why do bank of ireland persist on ravaging away my bank funds with spurious fees? Bad enough having 6euro maintainence fee coming out of my account every month despite me having requested no services at all.

    But now a 30euro levy on a credit card that I neither have nor have used for 2 years? Despicable behavior.



Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for getting in touch with us here.

    If you are a BOI credit card holder this government stamp duty would be applied annually. Please see more info provided in the link below.

    https://bit.ly/3M8fFvj

    If you want to discuss this further with one of our credit card advisors you can contact the team on 0818251251.

    The team is available Monday- Friday from 9am- 5pm.

    Thanks, Eve



  • #3
    beachhead
    Registered Users, Registered Users 2 Posts: 2,985 ✭✭✭beachhead


    e6 a month is a lot but I think normal these days.You pay the fee on opening the account regardless of how you use it.Has a family member used a card on the account



  • #4
    Fazorb
    Registered Users, Registered Users 2 Posts: 48 ✭Fazorb


    Zero fees on accounts with Revolt, N26 or Monese bank accounts.



  • #5
    Markus Antonius
    Registered Users, Registered Users 2 Posts: 2,495 ✭✭✭Markus Antonius


    https://www.boards.ie/discussion/comment/120573630#Comment_120573630

    I haven't had nor have requested a card in over 2 years. On looking at my account it shows that there was recently an unactivated card attached to my account. I want this shut off, I don't approve of any transactions relating to this.

    https://www.boards.ie/discussion/comment/120573677#Comment_120573677

    I recieved over 60euro in interest on my transferwise account last month - a service I use constantly, and they pay me!



  • #6
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/120577663#Comment_120577663

    Hi there,

    Thanks for getting back to us here.

    Apologies for any inconvenience this may have caused. Due to security reasons we do not have account access through this platform.

    If you want to discuss this further with one of our credit card advisors you can contact the team on 0818251251.

    The team is available Monday- Friday from 9am- 5pm.

    My colleague will happily assist you.

    Thanks, Niamh.



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  • #7
    Markus Antonius
    Registered Users, Registered Users 2 Posts: 2,495 ✭✭✭Markus Antonius


    Just for transparency here - after 20 mins waiting on the phone I was told that because I didn't explicitly tell them to close the credit card account (despite it not being active) that they would keep charging the government levy indefinitely until I did.

    When I told them to close it now, they said they would not be able to close it unless I paid them 52euro (30euro for 2022 government levy and 22euro for 2023 to date...)

    Blockchain can't come quick enough...



  • #8
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/120582842#Comment_120582842

    Hi there, thanks for coming back to us.

    As it is necessary to close off a credit card account, we have a couple of options below to help you with this.

    https://www.bankofireland.com/help-centre/faq/close-credit-card-account/

    Many thanks, Alison



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