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Electric Ireland billing and government grant

  • 30-12-2022 12:52pm
    #1
    Registered Users Posts: 13


    Hi is anybody out there having a problem with there billing not showing there 200 euro government grant has not come of there bill our am I not just not seening it ..?? help needed



Comments

  • Registered Users Posts: 246 ✭✭mct1


    The €200 is listed as a credit in my EI online account. As such it doesn't appear in the bills themselves but it's quite clear that the credit was applied to our last bill, and that we still have a small credit left towards the next bill.



  • Registered Users Posts: 5,139 ✭✭✭greasepalm


    Yes same here as its listed on my EI bill and bill was E158 and out of my bank was E108 so E50 of that credit was used in paying off that bill.



  • Registered Users Posts: 1,620 ✭✭✭wench


    Have a look on the second page of your bill, where it breaks out the PSO levy, VAT, etc.

    It should look something like this - figures may be lower if your bill didn't use up the full 200


    Government Electricity Credit 183.49 cr

    VAT 9% on €183.49cr 16.51 cr



  • Registered Users Posts: 13 Jemser2022


    Hi yea I looked at that and it shows government payment that is in my new bill from the 18oct to the 14 dec

    my issue is on my bill from 19 aug to 17oct government credit was in my account on the 30th of October so to late for them to take it if that bill

    so we’re did the payment go it dosent seem to have been taken off my new bill ?it’s shows there at the end it on my December bill ..

    apologises these bills wreck my head lol

    Our am just reading it wrong regards



  • Registered Users Posts: 13 Jemser2022


    Dec bill



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  • Registered Users Posts: 13 Jemser2022


    You could be right I’ll check that out cheers mct



  • Registered Users Posts: 5,139 ✭✭✭greasepalm


    When was the money supposed to come into play for the winter months was it November onwards ?



  • Registered Users Posts: 1,620 ✭✭✭wench


    so we’re did the payment go it dosent seem to have been taken off my new bill ?it’s shows there at the end it on my December bill ..

    What do you mean where did the payment go? It's right there on your bill?

    There was only one €200 payment so far, and it has been correctly credited to your latest bill.



  • Registered Users Posts: 13 Jemser2022


    Cheers wrench for that .. I know there was only one payment so far I just didn’t know what bill it was taken off .. oct our dec

    not clued into these bills ..



  • Registered Users Posts: 13 Jemser2022


    Oct I think anyway wrench has it sorted



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