opening an ebs bank account

thebourke

has anybody opened an ebs current account recently?

Can you do this online or do you need to drop into the bank?

retalivity

You need to do it in branch, but have to make an appt beforehand, and it is a painful process. The cost of free banking.

thebourke

how fast was your account setup

retalivity

think it was about 2 weeks, between getting an appt, opening the account, getting the pin mailed from sweden, having to call and get activiation codes mailed to me as well, the whole process is pretty arcane

joeysoap

I have an ebb moneymaker account ( current a/c etc)

the debits etc are working fine.

only problem is i can’t access it, no matter how i try. So I’ve given up. EBS post a statement every 6 months anyway but you can get one from your nearest branch anytime. I got the passwords and everything but I still can’t work it. I miss Ulster bank.

coylemj

only problem is i can’t access it, no matter how i try. So I’ve given up. EBS post a statement every 6 months anyway but you can get one from your nearest branch anytime. I got the passwords and everything but I still can’t work it. I miss Ulster bank.

It's certainly not the easiest system in the world to use but I can't see how you cannot get it to work at all. Have you installed the authenticator app on your mobile?

They post a MM statement every 3 months, my most recent one covers April to June.

joeysoap

Yep. *Got the app. iPad is linked,the but ‘thingy’ just goes round and round. Life’s too short , so I just gave up, anyway they are thinking of leaving the current market now too.we’ll see how that pans out. 3 months is fine by me.

• theres two apps. One thing I did find out though is that transferring direct debits is different for different company’s. Zurich insurance even wanted a new direct debit mandate. Vodafone was the easiest.

thebourke

It's still crazy that you need to go into the bank to get the account setup...

I would have thought it could all be done online!

They really need to move with the times.

https://www.boards.ie/discussion/comment/119638605#Comment_119638605

Moving with the times would include introducing bank charges and then pulling out of the country.

Jim2007

https://www.boards.ie/discussion/comment/119638605#Comment_119638605

The are exactly in line with every other bank in Europe - following MLA requirements. And they catch up on fees etc... in the next couple of years as the competition exits the market.

phormium

https://www.boards.ie/discussion/comment/119638605#Comment_119638605

EBS are not going to do anything to update their system as I was told when opening my current account a few months back that probably from next year all their current/deposit accounts would be transferred to AIB and they would be mortgage bank only. So hardly likely to do anything to improve it when they are getting out of that line of business.

I found it really easy and quick open the account, bit of messing posting out stuff and activation alright and have no problem signing in although always have to hit 'resend' to get that confirmation screen on phone, never works first time for some reason.

joeysoap

I have now found a way to sign in

customer number> PAC > generate new authentication code( new code every time)

input this new code

and bingo -I’m in.

https://www.boards.ie/discussion/comment/119820909#Comment_119820909

Que?