Card declining

melekalikimaka

When i try to use my visa debit card it comes back declined, I can use it to add money to my revolut but i cant use it make purchases. I have confirmed pin is correct via app

Bank of Ireland Reps

https://www.boards.ie/discussion/2058258947/card-declining

Hi there,

Thanks for getting in touch with us here today. We are sorry to hear that you have been experiencing difficulty with using the card for the account. Can we check with you how are you trying to use the card, is this at a point of sale in a shop?

Thanks Jen

melekalikimaka

https://www.boards.ie/discussion/comment/119479583#Comment_119479583

yes pos in shops

Bank of Ireland Reps

https://www.boards.ie/discussion/comment/119480017#Comment_119480017

Thanks for this, have you tried using the card at an ATM. If you are continuing to experience difficulty with using the card at a POS we would recommend that you contact our customer service team directly on 01818365365 and our colleagues here will be happy to help.

The team is available from 9am to 5pm Monday to Friday.

Thanks Jen