Suggestion: Transaction cart

Poncke

Can you please please set up a 'transaction cart' to complete multiple transactions in one go.

At the moment, you need to complete each transaction one by one, going through all the steps on the website, and the app for each transaction. If you create a transaction cart, you can complete several transactions in one go.

Meaning, I make 3 transactions, but in stead of asking me to complete each one by one, they go to a cart, and then the cart has the option to complete all transactions by completing all legal steps with 2FA, etc. once.

ABNAMRO have this feature in the Netherlands, talk to them please if you need inspiration.

PLEASE

Bank of Ireland: Jennifer

https://www.boards.ie/discussion/2058240193/suggestion-transaction-cart

Hi there,

Thanks for getting in touch with us here today, At present customers are required to authorise the transaction using the mobile app as this is being completed. We do appreciate all suggestions from our customers and we will certainly share this with our development team for feedback purposes.

Thanks Jen

Poncke

https://www.boards.ie/discussion/comment/118878200#Comment_118878200

Yes, yes, I get that, I didn't ask for approval on the mobile app not to happen. I asked only if the transactions could be saved in a cart, and then completed only once with all the approval steps, which includes 2FA on the mobile app. But instead having to do the approval on the mobile app for EACH transaction ONE by ONE, it could be done only ONCE, if all transactions are saved in a cart, and you approve ALL transactions by ONE time approval on the app.

Not sure how you can explain this to an IT guy, if you do not understand what I am asking for, so I hope its more clear now.

Bank of Ireland: Jennifer

https://www.boards.ie/discussion/comment/118878256#Comment_118878256

Thanks for clarifying, we will certainly pass this suggestion on. Thanks Jen