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Boiler Warranty

galaxy12 · 2022-03-12 20:39:51

So our gas boiler stopped working sometime today as the heating wont turn on . I checked the boiler and the lights were not ON on the boiler display and I couldn't figure out any visible problem as such which could have caused the boiler to malfunction . Boiler was installed two years back and is still under warranty and…

12-03-2022 8:39pm

#1

galaxy12

Registered Users, Registered Users 2 Posts: 202 ✭✭

Join Date: January 2018

Posts: 158

So our gas boiler stopped working sometime today as the heating wont turn on . I checked the boiler and the lights were not ON on the boiler display and I couldn't figure out any visible problem as such which could have caused the boiler to malfunction .
Boiler was installed two years back and is still under warranty and so my question is if the supplier ( viessmann ) should still be sending someone over to get the boiler examined if I cant get hold of the installer ? or should will I have to arrange another boiler installer myself..
Reason I ask this is because I haven't been able to get the boiler installer to answer his phone since several months now ( as Boiler was due annual service for this year )
Many thanks

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