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Customs Charges Products bought online and made in the UK, from the UK

  • 29-12-2021 8:10am
    Registered Users Posts: 2

    I bought a handbuilt bike from a builder in the UK a few months ago, online and although I had budgeted the VAT I'm being lumped with an additional customs duty charge (estimated) by the courier.

    Am I correct that products purchased online, that are made in the UK, are exempt from Customs charges and should I contest this charge?

    Any experience out there appreciated!