Ryanair flight change

TheMilkyPirate

Hi lads have a trip to Venice booked end of January but unfortunately our outbound flight was changed to the following day which doesn't suit. Ryanair gave me 3 options and one of them was a full refund.

I went for the refund but my question is will I be refunded for the whole trip? As in outbound and return flights? It would be no good to me obviously if it was only the outbound flight.

Also are they really refunding within 5 days?

Thanks

beachhead

Did you book the outward and return at the same time with the same booking reference? Then logically,you would be refunded both legs.As for refunding within 5 days.Do not hold your breath.Although this is the season of miracles.Micko doesn't do miracles though.5 weeks/5 months a better estimate.

bbbbb

I'm in a similar position.

My reading of the reg is the same: if the return trip is part of the one booking then you're entitled to a refund of both.

If booked separately, then no.

ftm2008

I’m in the same boat.. trip booked for end of Jan to the Netherlands

ryanair saying it’s a flight changes but its a cancelled flight as moving from afternoon to morning .. but the morning flight was already there scheduled

Looking to cancel and fly later in the year

Should i have the right to cancel and refund

i have not accepted flight change

bbbbb

The email from Ryanair should mention your options. Did they include a ref to your rights under eu261? If not, Google them to see if it applies.

beachhead

https://www.boards.ie/discussion/comment/118377183#Comment_118377183

You should start asking Ryanair for a full refund asap.I think there is some rule about a certain time period within which an airline can change flight times without compo.Maybe someone onsite will respond

beachhead

https://www.boards.ie/discussion/comment/118377930#Comment_118377930

Should have been included,alright

ftm2008

there are 2 options:

1 - Accept the morning flight

2 - Change the flight to a day before or after free of charge

no mention of eu261

We’re sorry to inform you that there has been a time change to your Ryanair booking. Please find new details of your flight(s) below. If you’re travelling with others, please inform them of the changes. We sincerely apologise for any inconvenience caused.

As detailed below, you can choose between accepting the new departure time or changing your flight for free.

1. Accept flight Change

If you have already printed your boarding pass, please reprint it to ensure your boarding pass shows the updated scheduled departure and arrival time.

2. Change your flight for free• You can choose to change your flight to the next available flight on the same route or to a flight departing one day before or one day after your new departure time. There are no flight change fees and you do not have to pay any fare difference.

• Click here to contact our Customer Service team (subject to opening hours) if you wish to avail of the free change option.

• Please note that any changes exceeding the above periods will be subject to flight change fees and additional fare difference (if applicable).

trish65

https://www.boards.ie/discussion/2058224280/ryanair-flight-change

I’d assume if you booked return you are likely to get full refund; Best option would be to call Ryanair and ask.

TheMilkyPirate

Yeah they're both the same booking so hopefully I'll get both refunds then, when I'll get it is another thing customer care said within ten working days but I'm not holding my breath. Thanks

Curb Your Enthusiasm

Ryanair seem to be simply cancelling a rake of flights from 9th Jan to the start of Feb it seems presumably due to low numbers of people travelling after the usual New Year rush.

Had them cancel a certain days Cork-Gatwick flight, which is a daily flight, and email me calling it a 'flight change' where they notified me the flight had been 'moved' to the next day (a totally different flight number)

Managed to get a refund but... Absolute chancers!

TheMilkyPirate

https://www.boards.ie/discussion/comment/118402383#Comment_118402383

Yeah that's exactly what happened me. Hopefully won't happen again. I got the refund fairly quickly in the end in fairness to them