Wedding Rooms Rate

Pat201

Hello.

So I'm getting married next year and hotel has guaranteed 30 rooms for wedding night at best price. After booking place we asked rate and received email of prices a few weeks later. A month later I got official Contract to sign and return but room price was different (better) it was in bold and underlined. I signed the contract and returned as requested. Wondering where I stand on what rate is correct ?

Pat

Peregrinus

I'm not sure what the problem is. Of the two room rates you have seen, the better (i.e. lower) rate is the one stated in the contract you have signed. Obviously, you'll be charged the lower rate, as per your contract.

Atlantic Dawn

Initial email would have been a guide, the contract figure would be set amount. Covid rule relaxation and overall bookings likely influenced.

Pat201

I got a family member to ring to check what price they were being quoted and it was the higher price. That's why I ask

Peregrinus

https://www.boards.ie/discussion/comment/118172915#Comment_118172915

Ah.

You should contact the hotel directly, tell them that this is happening, and ask what exactly your friends and family need to say when making their booking to ensure that they get the contract price.

Might also be no harm if you tell your friends and family directly what the contract price is, so they can point out the mistake if they are quoted a higher price.

Pat201

I guess my real question is what if hotel come back saying contract price is incorrect and price supplied earlier was correct . They were 2 completely different prices, I'm not on about moving a decimal point or anything crazy like that

https://www.boards.ie/discussion/comment/118176969#Comment_118176969

tell them that in future they should make sure things like that don't happen again but you signed the contract and they will now honour the price as stated, as per the agreement.

Esel

They may have something in their T&Cs that covers them against mistakes like this (assuming it is a mistake on their part). IANAL

BeardySi

I'm guessing by how cagey you're being (any by how you had someone check up on the rate) that he one in the contract was clearly too low and most likely in error?

Pat201

Im being cagey due to the fact i dont want to identify Hotel. I got person to ring to check rates as that is normal process, i am not ringing up for every person in the wedding haha.

So update is

I contacted hotel via email with contract attached and asked them to confirm price is correct ( 15 euro cheaper pps) as when my family member rang they were quoted ?? price (price in initial email). They confirmed price in contract was correct.

My family member rang again and yet again were quoted higher price. Did Person check contract at all when i sent her follow up confirmation email or is this just lack of communication between departments??

I will just discuss this in person with hotel as i now have a signed contract , email confirmation that its correct but yet when i ring hotel bookings i get a different price .

Pat