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Live chat gone?

  • 05-08-2021 11:17am
    #1
    joeirish
    Registered Users, Registered Users 2 Posts: 460 ✭✭


    There is no live chat on the desktop website. Has this now been removed?


    Joe



Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi Joe, thanks for getting in touch with us here on Boards.ie.

    At the moment this service is temporarily unavailable. Please be assured it will be back up and running again as soon as possible.

    If you have an account specific query you can certainly send a message to our customer service desk by logging on to Banking 365 and select 'Services' 'Send us a message' and one of my colleagues would be happy to help.

    Thanks, Eve



  • #3
    TirnanOg15
    Registered Users, Registered Users 2 Posts: 12 ✭TirnanOg15


    Is chat back up? Is there a link to access it as I cannot find it.



  • #4
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    https://www.boards.ie/discussion/comment/118392064#Comment_118392064

    Hi,

    Thanks for getting back to us.

    Our Live Chat team are available from 10am-4pm Monday-Friday. The chat is not available outside of these hours. You can find this through the Contact Us page on the Bank of Ireland website.

    Thanks, Megan



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