Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

fibre to the home

  • 30-04-2021 9:20am
    #1
    Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭


    hi,


    currently my internet speeds are roughty 50 down / 20 up



    I believe I am in an area with fibre to the home, what is best site to check this?

    This one is it: https://fibrerollout.ie/rollout-map/


    If I am, what is the best way to get this, I am currently with Sky, do I call them and say I want to have fibre to the home done or do I have to call the actual underlying provider etc


«1

Comments

  • Registered Users, Registered Users 2 Posts: 1,867 ✭✭✭Bummer1234


    obi604 wrote: »
    hi,


    currently my internet speeds are roughty 50 down / 20 up



    I believe I am in an area with fibre to the home, what is best site to check this?

    This one is it: https://fibrerollout.ie/rollout-map/


    If I am, what is the best way to get this, I am currently with Sky, do I call them and say I want to have fibre to the home done or do I have to call the actual underlying provider etc

    You would be best to stick your Eircode into the NBI website and see if its available at your address,

    Then if it is you can go to anyone of these providers

    50 Down and 20 up still ain't bad to some people on boards :D


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Bummer1234 wrote: »
    You would be best to stick your Eircode into the NBI website and see if its available at your address,

    Then if it is you can go to anyone of these providers

    50 Down and 20 up still ain't bad to some people on boards :D


    Thanks, says this: "Your premises is not included in the intervention area of the National Broadband Plan."

    I think this means I cant get it.

    50/20 is grand , but then I hear of the neighbors getting speeds of 120.......


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    rang sky and they say I can get fiber to the home, they mentioned 500 meg download
    said there will be a 50 euro install fee for this

    told them id think about it

    is this 50 euro a gimmick or do people normally have to pay this?


  • Registered Users, Registered Users 2 Posts: 1,867 ✭✭✭Bummer1234


    obi604 wrote: »
    Thanks, says this: "Your premises is not included in the intervention area of the National Broadband Plan."

    I think this means I cant get it.
    That means your covered and can get FTTH and don't have to wait on the NBI project in your area.
    obi604 wrote: »
    is this 50 euro a gimmick or do people normally have to pay this?

    People normally pay it yea but if you do the maths and compare it to say vodafone and how long the contract is for, It might work out cheaper than other companies. Just looking at vodafone there its free one of cost compared to sky.


  • Registered Users, Registered Users 2 Posts: 6,535 ✭✭✭joe123


    Bummer1234 wrote: »
    That means your covered and can get FTTH and don't have to wait on the NBI project in your area.



    People normally pay it yea but if you do the maths and compare it to say vodafone and how long the contract is for, It might work out cheaper than other companies. Just looking at vodafone there its free one of cost compared to sky.

    Thats slightly incorrect.Your only not in the Intervention area once you can get speeds of 30+

    It doesnt mean you are guaranteed FTTH, you could just be close enough for good speeds with FTTC. You already mentioned you can get 50 down so that straight away rules you out of being in the IA.

    Go here and you will know for sure https://www.airwire.ie/index.php/avail/main/


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    joe123 wrote: »
    Thats slightly incorrect.Your only not in the Intervention area once you can get speeds of 30+

    It doesnt mean you are guaranteed FTTH, you could just be close enough for good speeds with FTTC. You already mentioned you can get 50 down so that straight away rules you out of being in the IA.

    Go here and you will know for sure https://www.airwire.ie/index.php/avail/main/


    nice one.

    thank you, that is a better website and more clear, either available or not available, the whole "your premises is not included in the intervention area of the National Broadband Plan" is not too clear to the average punter





    but yes, fibre to the home is available when I put in my eirciode on the above website


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    obi604 wrote: »
    rang sky and they say I can get fiber to the home, they mentioned 500 meg download
    said there will be a 50 euro install fee for this

    told them id think about it

    is this 50 euro a gimmick or do people normally have to pay this?

    Sky said they would install fibre to the home AND sky Q - all for 50 Euro.

    Knock 10 Euro off the broadband monthly fee. 60 to 50.

    Not too bad I guess.

    They told me the deal will be gone again first of all by end of phone call, then they changed it to end of next week.......usual rubbish.


  • Registered Users, Registered Users 2 Posts: 54 ✭✭rardagh


    I'm a bit biased but I'd recommend looking at the Vodafone 500Mbps FTTH offer with TV.

    €45 per month for a 12 month contract, no setup:

    https://n.vodafone.ie/shop/broadband.html


  • Registered Users, Registered Users 2 Posts: 2,515 ✭✭✭XsApollo


    Vodafone’s Router is rubbish.
    If you want coverage around the house you will be investing in WiFi extenders.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    obi604 wrote: »
    Sky said they would install fibre to the home AND sky Q - all for 50 Euro.

    Knock 10 Euro off the broadband monthly fee. 60 to 50.

    Not too bad I guess.

    They told me the deal will be gone again first of all by end of phone call, then they changed it to end of next week.......usual rubbish.

    All things considered, this isn’t a bad deal though, what do ye think?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    obi604 wrote: »
    All things considered, this isn’t a bad deal though, what do ye think?
    Its the same deal really on their website. They also have the install fee for both tv and broadband so that's 50 straight away.Pure telecom are good if ya get the fritzbox. Ya can get the full gig for only 40 a month. If ya dont need the tv i would go with pure.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Mikiek14 wrote: »
    Its the same deal really on their website. They also have the install fee for both tv and broadband so that's 50 straight away.Pure telecom are good if ya get the fritzbox. Ya can get the full gig for only 40 a month. If ya dont need the tv i would go with pure.


    Thanks for input. So nothing special if a deal then.
    Found off topic a bit, but is there anything special about Sky Q.


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    obi604 wrote: »
    Thanks for input. So nothing special if a deal then.
    Found off topic a bit, but is there anything special about Sky Q.
    Storage and uhd sports and boxsets. Netfilx and the likes are also built in.

    Thats all really


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Mikiek14 wrote: »
    Its the same deal really on their website. They also have the install fee for both tv and broadband so that's 50 straight away.Pure telecom are good if ya get the fritzbox. Ya can get the full gig for only 40 a month. If ya dont need the tv i would go with pure.


    Is the Fritz box good? Presume this is the router supplier by Pure


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    obi604 wrote: »
    Is the Fritz box good? Presume this is the router supplier by Pure

    Well theres been people saying that they received the f2000 (eir) which is a heap of ****e. However they were able to switch to fritzbox which is by far the best router that isp provides in Ireland.im actually still with Vodafone myself but i plan to switch once contract is up. The gigabox is so bad that i needed to buy meshes to actually get any decent speeds.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Mikiek14 wrote: »
    Well theres been people saying that they received the f2000 (eir) which is a heap of ****e. However they were able to switch to fritzbox which is by far the best router that isp provides in Ireland.im actually still with Vodafone myself but i plan to switch once contract is up. The gigabox is so bad that i needed to buy meshes to actually get any decent speeds.


    So if I was to go with Pure telecom I need to insist on this fritzbox


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    obi604 wrote: »
    So if I was to go with Pure telecom I need to insist on this fritzbox

    Well you would probably get it anyway but theres no harm in mentioning it.

    What FTTH provider you go to doesn’t generally matter it comes down to price and router.( and sometimes isp like Vodafone can be over subscribed at times but thats rare
    and I hadn’t any problems with them)


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Mikiek14 wrote: »
    Well you would probably get it anyway but theres no harm in mentioning it.

    What FTTH provider you go to doesn’t generally matter it comes down to price and router.( and sometimes isp like Vodafone can be over subscribed at times but thats rare
    and I hadn’t any problems with them)


    So sounds like pure would have best router?
    Are digiweb any good?

    What would be the top 3 or 4


  • Registered Users, Registered Users 2 Posts: 1,583 ✭✭✭alan4cult


    Mikiek14 wrote: »
    Well you would probably get it anyway but theres no harm in mentioning it.

    What FTTH provider you go to doesn’t generally matter it comes down to price and router.( and sometimes isp like Vodafone can be over subscribed at times but thats rare
    and I hadn’t any problems with them)

    Provider absolutely matters, it's not only the router but the peering to the provider's network, more customers more traffic generally. Certain providers are having slowdowns at evening time due to contention in the backhaul.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    alan4cult wrote: »
    Provider absolutely matters, it's not only the router but the peering to the provider's network, more customers more traffic generally. Certain providers are having slowdowns at evening time due to contention in the backhaul.

    Which providers would generally not have slowdowns?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 6,238 ✭✭✭mosstin


    Had Vodafone's 500mb fibre broadband installed last week and delighted with the speeds throughout the house thus far. €30 p/m and no installation fee.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    So high level, below are the contenders
    Which of these would offer the best modem and speed quality and just general service?

    Vodafone 500
    30, then 65
    0 install

    Pure 500
    35, then 55
    0 install

    eir 500
    40, then 75
    0 install

    digiweb 500
    30 for first 3 months then 55 for next 9 and then 60
    100 install

    Sky 500
    35, then 60
    50 install


  • Registered Users, Registered Users 2 Posts: 1,604 ✭✭✭alec76


    I would go with Eir , their router F3000 quite decent ( huge improvement to F2000)and allow you to add their Mesh unit for €99 if you have a big house and one router won't do
    https://eir-store.ie/collections/connected-living/products/smartwifi?variant=39416964284606


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    alec76 wrote: »
    I would go with Eir , their router F3000 quite decent ( huge improvement to F2000)and allow you to add their Mesh unit for €99 if you have a big house and one router won't do
    https://eir-store.ie/collections/connected-living/products/smartwifi?variant=39416964284606

    Has anyone here actually got this mesh? I know its new out.


  • Registered Users, Registered Users 2 Posts: 1,604 ✭✭✭alec76


    It is very interesting system , WiFi 6 if Eir telling the truth.
    made by Sagecom , not by Huawei as F2000 .
    https://www.boards.ie/vbulletin/showthread.php?t=2058181270

    I was testing router F3000 ( Sagecom too ) , decent WiFi range and speed , not worse than Ftitzbox's. Definitely hitting 550-580 Mbps over WiFi.


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    alec76 wrote: »
    I would go with Eir , their router F3000 quite decent ( huge improvement to F2000)and allow you to add their Mesh unit for €99 if you have a big house and one router won't do
    https://eir-store.ie/collections/connected-living/products/smartwifi?variant=39416964284606

    Eir’s contract is 24 months which is a bit of a sting. I would go with either pure telecom or digiweb. They are good for customer service and dont go down often like Vodafone tends to.


  • Registered Users, Registered Users 2 Posts: 662 ✭✭✭babelfish1990


    obi604 wrote: »
    So high level, below are the contenders
    Which of these would offer the best modem and speed quality and just general service?

    Vodafone 500
    30, then 65
    0 install

    Pure 500
    35, then 55
    0 install

    eir 500
    40, then 75
    0 install

    digiweb 500
    30 for first 3 months then 55 for next 9 and then 60
    100 install

    Sky 500
    35, then 60
    50 install

    While it is great to have the superior reliability of FTTH access, and very nice to have the option of Gigabit speeds, do you actually have an application that demands 500Mbps from the Internet? Netflix UHD/4K requires only 25Mbps - so you could run 6 x 4K TVs in parallel (with 4K content), on a 150Mbps connection! In my view, there is far too much hype about maximum speed, and most users will find 150Mbps more than adequate for the foreseeable future. Nice to know that the fibre is there, for a soft-upgrade when the time comes if you need extra speed. It is useful to have Gigabit speeds within your home network, for file transfers, but that doesn't mean you have to pay for the extra bandwidth to the Internet.

    Far more important to pick an ISP that is reliable, has good peering, low latency, local caching in their data-centres, and doesn't have congestion at busy times. Also worth considering if you can save anything by bundling your mobile handsets and TV with your broadband. I have found Eir totally reliable, and have never seen any congestion from them. I wouldn't bother with their 500Mbps deal, unless you need it - 150Mbps at €29.99pm is hard to beat, and you can add in mobiles for €9.99pm each or TV for €9.99 to make up a bundle. The 150Mbps deal only goes to €60 after 12 months, and if you call them up, you can usually negotiate a discount when you renew (although probably not quite matching the starter offer).


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    While it is great to have the superior reliability of FTTH access, and very nice to have the option of Gigabit speeds, do you actually have an application that demands 500Mbps from the Internet? Netflix UHD/4K requires only 25Mbps - so you could run 6 x 4K TVs in parallel (with 4K content), on a 150Mbps connection! In my view, there is far too much hype about maximum speed, and most users will find 150Mbps more than adequate for the foreseeable future. Nice to know that the fibre is there, for a soft-upgrade when the time comes if you need extra speed. It is useful to have Gigabit speeds within your home network, for file transfers, but that doesn't mean you have to pay for the extra bandwidth to the Internet.

    Far more important to pick an ISP that is reliable, has good peering, low latency, local caching in their data-centres, and doesn't have congestion at busy times. Also worth considering if you can save anything by bundling your mobile handsets and TV with your broadband. I have found Eir totally reliable, and have never seen any congestion from them. I wouldn't bother with their 500Mbps deal, unless you need it - 150Mbps at €29.99pm is hard to beat, and you can add in mobiles for €9.99pm each or TV for €9.99 to make up a bundle. The 150Mbps deal only goes to €60 after 12 months, and if you call them up, you can usually negotiate a discount when you renew (although probably not quite matching the starter offer).


    I work from home all day and kids stream etc etc and nice just to have the speed, currently paying 47.50 for my copper broadband

    So going for a new provider and faster speed will be cheaper than this, so may as well I guess :)


    with the Eir 150 mb, I presume they still need to install the fibre to the home and get the ONT termination point installed

    Who would you recommend on the bold above? Seems like you are happy with Eir anyway


  • Registered Users, Registered Users 2 Posts: 9,614 ✭✭✭CoBo55


    Mikiek14 wrote: »
    Eir’s contract is 24 months which is a bit of a sting. I would go with either pure telecom or digiweb. They are good for customer service and dont go down often like Vodafone tends to.

    It's the same price for the 24 months which is a good deal.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,004 ✭✭✭FileNotFound


    obi604 wrote: »
    Thanks, says this: "Your premises is not included in the intervention area of the National Broadband Plan."

    I think this means I cant get it.

    50/20 is grand , but then I hear of the neighbors getting speeds of 120.......


    Same message fro me. Other options may be Virgin 1GB if you are really fussed.

    I had sky and was getting similar speeds to yourself, had to get them out to do some work and the guy who called noted the old cable coming from pole to the house - he replaced it and i now get 87/20 which makes a decent difference and to be honest is enough for me.

    I stream a lot, WFH etc, and have always found that 80mb down and 20mb up is enough for just about anything (4k movies/IPTV etc). Even when 10 devices are active and working.


  • Registered Users, Registered Users 2 Posts: 3,527 ✭✭✭Masala


    joe123 wrote: »
    Thats slightly incorrect.Your only not in the Intervention area once you can get speeds of 30+

    It doesnt mean you are guaranteed FTTH, you could just be close enough for good speeds with FTTC. You already mentioned you can get 50 down so that straight away rules you out of being in the IA.

    Go here and you will know for sure https://www.airwire.ie/index.php/avail/main/

    I threw my EirCode into teh above ... and its tells me that there is NOT Available message received.

    BUT ai have seen Siro install fibre-optic outside my front window in the Irish Water ducts and my neighbour has Vodafone wired thru his ESB Box....strange??


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    my contracts up with vodafone....siro brodband...was liveable at best most of the time but the last few days i cant even stream vids properly from the live video sites....was onto vodafone which seems to be based in India now and got different prices and advice on how to deal with probs...he told me to reset modem and he would ensure channels are opened and all be ok...seemed abit better at first then 10 mins later the vids werent streaming again! is this throttling? im getting 70 mbits a sec normaly on wifi but acts more like 7mb/sec! dont know what to do....not enticed to re sign for 1tb broadband and then get nowhere near it. plugged laptop directly into modem a min ago and got 250 mb or so....and vid wouldnt stream properly still!!


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    LillySV wrote: »
    my contracts up with vodafone....siro brodband...was liveable at best most of the time but the last few days i cant even stream vids properly from the live video sites....was onto vodafone which seems to be based in India now and got different prices and advice on how to deal with probs...he told me to reset modem and he would ensure channels are opened and all be ok...seemed abit better at first then 10 mins later the vids werent streaming again! is this throttling? im getting 70 mbits a sec normaly on wifi but acts more like 7mb/sec! dont know what to do....not enticed to re sign for 1tb broadband and then get nowhere near it. plugged laptop directly into modem a min ago and got 250 mb or so....and vid wouldnt stream properly still!!

    I assume you are paying for 500? It’s weird how you aren’t getting the full speed wired?

    Also dont mix up megabits and megabytes. 70megabit is around 8 megabytes.


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    Mikiek14 wrote: »
    I assume you are paying for 500? It’s weird how you aren’t getting the full speed wired?

    Also dont mix up megabits and megabytes. 70megabit is around 8 megabytes.

    no im siro 1tb broadband, i meant that im getting around 70mbps download speeds....but cant stream vids half the time lately..absolute ****e


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    LillySV wrote: »
    no im siro 1tb broadband, i meant that im getting around 70mbps download speeds....but cant stream vids half the time lately..absolute ****e

    Vodafone in general are spotty in alot of cases. This is probably a long shot but try and change your dns servers to googles ones (8.8.8.8). I am not sure if this will fix it but its worth a shot

    Also the gigabox its kinda ****e as is so dont expect amazing speeds on wifi i only get like 40 mbps wifi and im only 2 rooms away. Other providers are so much better for routers.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,004 ✭✭✭FileNotFound


    Had sky which I was grand. Beware unless you get with Q you seem to get a second rate router.

    Then moved to eir which was 100% stable and consistent.

    Now on Vodafone, router is a piece of sh1t, devices kicked off and authentication issues all the time. It's like it has only 10 connections or something. Small number of devices means trouble free but anymore than 10 means issues.

    Had digiweb a few years ago and found them pretty good. Frrizbox was a good solid router.


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    Mikiek14 wrote: »
    Vodafone in general are spotty in alot of cases. This is probably a long shot but try and change your dns servers to googles ones (8.8.8.8). I am not sure if this will fix it but its worth a shot

    Also the gigabox its kinda ****e as is so dont expect amazing speeds on wifi i only get like 40 mbps wifi and im only 2 rooms away. Other providers are so much better for routers.

    changed the dns, no difference really. I tried to open a vid just there on worldstar just to see how it went....you can see the vid load to half way...and once the clip gets to there it stops...


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    Lots of differing opinions out there. But seems Vodafone not great.

    Possibly Pure telecom or Eir sounds best bet.


  • Registered Users, Registered Users 2 Posts: 662 ✭✭✭babelfish1990


    obi604 wrote: »
    I work from home all day and kids stream etc etc and nice just to have the speed, currently paying 47.50 for my copper broadband

    So going for a new provider and faster speed will be cheaper than this, so may as well I guess :)


    with the Eir 150 mb, I presume they still need to install the fibre to the home and get the ONT termination point installed

    Who would you recommend on the bold above? Seems like you are happy with Eir anyway

    Yes - even the Eir 150Mbps product will ensure that you get the ONT termination point installed - it is definitely worth getting this from a reliability perspective alone. If you decide to upgrade at a later stage, it will just be a soft-upgrade, and the higher speeds may even become the entry-level default in due course. I only have direct experience of Eir, and have had no issues, right through lockdown, when others seem to be struggling. I have neighbours who have had problems with Vodafone, Sky and Pure, but not enough of a sample to do a scientific analysis. Eir are the only operator to offer Broadband, Mobile and TV all on their own network if you are bundling, and the discounts from taking multiple products are substantial.


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    Mikiek14 wrote: »
    Vodafone in general are spotty in alot of cases. This is probably a long shot but try and change your dns servers to googles ones (8.8.8.8). I am not sure if this will fix it but its worth a shot

    Also the gigabox its kinda ****e as is so dont expect amazing speeds on wifi i only get like 40 mbps wifi and im only 2 rooms away. Other providers are so much better for routers.

    Sorry the vids do seems to be playing out now! internets still abit sluggish...
    could it be that they are tryin to throttle me?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    LillySV wrote: »
    Sorry the vids do seems to be playing out now! internets still abit sluggish...
    could it be that they are tryin to throttle me?


    Maybe an idea to private message other users or start a new thread to troubleshoot your issues.


  • Registered Users, Registered Users 2 Posts: 1,604 ✭✭✭alec76


    obi604 wrote: »

    Possibly Pure telecom or Eir sounds best bet.
    Eir owns best network by far in this country , only issue their customer care doesn’t exist.
    As for Pure . It is the most virtual isp . Own nothing at all.
    Pure uses 2 Backhauls : Eir’s or Bt Ireland.
    Depending of you location it could be one or another.
    Toss a of coin.
    Eir’s Backhaul is bulletproof and best you could get.
    BT Ireland’s Backhaul much more cheaper for ISPs as a result sometimes in some busy places could get congested.
    No one could tell you which Backhaul you’ll get with Pure , unless you ordered first .
    Then again if you don’t like it , 14 days cooling off still applies, I presume.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    alec76 wrote: »
    Eir owns best network by far in this country , only issue their customer care doesn’t exist.
    As for Pure . It is the most virtual isp . Own nothing at all.
    In general Pure uses 2 Backhauls : Eir’s or Bt Ireland.
    Depending of you location it could be one or another.
    Toss a of coin.
    Eir’s Backhaul is bulletproof and best you could get.
    BT Ireland’s Backhaul much more cheaper for ISPs as a result sometimes in some busy places could get congested.
    No one could tell you which Backhaul you’ll get with Pure , unless you ordered first .
    Then again if you don’t like it , 14 days cooling off still applies, I presume.

    So sounds like Eir is best one to go with.
    Thank you. What is the modem like that Eir supply?


  • Registered Users, Registered Users 2 Posts: 1,604 ✭✭✭alec76


    obi604 wrote: »
    Thank you. What is the modem like that Eir supply?
    I’ve binned mine , it was F2000 by Huawei , worst router possible ( well , it wasn’t bad as a router but very poor WiFi access point in terms speeds and range )
    Currently they supplying F3000 by Sagecom , decent router with good enough WiFi coverage and speeds.


  • Registered Users, Registered Users 2 Posts: 1,604 ✭✭✭alec76


    obi604 wrote: »
    So sounds like Eir is best one to go with.

    Absolutely, as long as you don’t need customer care they are best , otherwise you screwed.


  • Registered Users, Registered Users 2 Posts: 5,855 ✭✭✭obi604


    alec76 wrote: »
    Eir owns best network by far in this country , only issue their customer care doesn’t exist.
    As for Pure . It is the most virtual isp . Own nothing at all.
    Pure uses 2 Backhauls : Eir’s or Bt Ireland.
    Depending of you location it could be one or another.
    Toss a of coin.
    Eir’s Backhaul is bulletproof and best you could get.
    BT Ireland’s Backhaul much more cheaper for ISPs as a result sometimes in some busy places could get congested.
    No one could tell you which Backhaul you’ll get with Pure , unless you ordered first .
    Then again if you don’t like it , 14 days cooling off still applies, I presume.


    I might give Pure telecom a blast, can always cancel
    Like you say after 14 days

    The non existent Eir support is putting me off a bit.


  • Registered Users, Registered Users 2 Posts: 64 ✭✭butwhynot


    Mikiek14 wrote: »
    Also the gigabox its kinda ****e as is so dont expect amazing speeds on wifi i only get like 40 mbps wifi and im only 2 rooms away. Other providers are so much better for routers.

    The Gigabox is definitely not the best, but once you seperate the 5GHz band and disable band steering, it works fine. Eir will probably have better ping though


  • Registered Users, Registered Users 2 Posts: 662 ✭✭✭babelfish1990


    obi604 wrote: »
    I might give Pure telecom a blast, can always cancel
    Like you say after 14 days

    The non existent Eir support is putting me off a bit.

    I never had an issue with Eir support, but that maybe because I never needed support other than once a year when I phone them to re-negotiate my bundle. On these occasions, I have always found them pleasant and helpful. I think a lot of the bad experiences relate to a former period when support was outsourced. They are one of the few companies that now appear to have in-country in-house support.


  • Registered Users, Registered Users 2 Posts: 67 ✭✭Mikiek14


    obi604 wrote: »
    I might give Pure telecom a blast, can always cancel
    Like you say after 14 days

    The non existent Eir support is putting me off a bit.

    Back when i was with pure their support were always helpful and available. So theres no harm in trying it out with the 14 day cooling off period.


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    Mikiek14 wrote: »
    Back when i was with pure their support were always helpful and available. So theres no harm in trying it out with the 14 day cooling off period.

    Anyone here know if I have to wait 30 days for cancellation with Vodafone when out of contract ?


  • Advertisement
Advertisement