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Monzo payment

  • 22-04-2021 1:32pm
    #1
    michaelheno
    Registered Users, Registered Users 2 Posts: 167 ✭✭


    Trying to do a monzo payment and getting card declined using MasterCard 


Comments

  • #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    michaelheno wrote: »
    Trying to do a monzo payment and getting card declined using MasterCard 
    Hi michaelheno,

    Thanks for getting in touch with us here today. We're sorry to hear that you have been experiencing difficulty using the card for your account.

    Can we check with you the exact error message you are receiving and have you received an email or text from our card security team requesting you to confirm the transaction as genuine or not?

    Thanks Jen


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