Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelled Eir FTTH - Claiming back outstanding refund

  • 21-04-2021 8:21pm
    #1
    blackeyes
    Registered Users, Registered Users 2 Posts: 65 ✭✭


    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA


Comments

  • #2
    athlone573
    Registered Users, Registered Users 2 Posts: 724 ✭✭✭athlone573


    blackeyes wrote: »
    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA

    Call into a Eir shop with your last bill and see what they can do for you

    They still owe me a couple of euro from my last mobile bill that I never bothered fully chasing up


  • #3
    jt69er
    Registered Users, Registered Users 2 Posts: 340 ✭✭jt69er


    blackeyes wrote: »
    Folks does anyone have a contact number for eir that I can use to try and organize a €130 refund that they owe me on my final bill?

    I cannot use the 1901 number as I cancelled my account back in January so cannot use their ****ty automated call system.

    I have filled in the eir refund form on their website 2 months ago with no response or refund forthcoming.

    TIA

    01 7082500 try calling as close to 9am as possible.


  • #4
    blackeyes
    Registered Users, Registered Users 2 Posts: 65 ✭✭blackeyes


    Thanks a mil for that number, managed to talk to a real eir employee :-)
    jt69er wrote: »
    01 7082500 try calling as close to 9am as possible.


  • #5
    KeRbDoG
    Registered Users, Registered Users 2 Posts: 4,335 ✭✭✭KeRbDoG


    You can always use the Eir online 'Refund Request Form' if you are due a refund from them when you leave their services


  • #6
    CoBo55
    Registered Users, Registered Users 2 Posts: 9,619 ✭✭✭CoBo55


    KeRbDoG wrote: »
    You can always use the Eir online 'Refund Request Form' if you are due a refund from them when you leave their services

    He already did that, it's in the first post, he had no response from them.


  • Advertisement
  • #7
    KeRbDoG
    Registered Users, Registered Users 2 Posts: 4,335 ✭✭✭KeRbDoG


    CoBo55 wrote: »
    He already did that, it's in the first post, he had no response from them.
    Ah OK sorry didn't see that. I've used that form recently about two accounts on the 8th April and I got responses back on the 12 April for both. Maybe I was lucky


  • #8
    CoBo55
    Registered Users, Registered Users 2 Posts: 9,619 ✭✭✭CoBo55


    KeRbDoG wrote: »
    Ah OK sorry didn't see that. I've used that form recently about two accounts on the 8th April and I got responses back on the 12 April for both. Maybe I was lucky

    Very lucky indeed:pac:


Advertisement