Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Online Reviews

  • 31-03-2021 9:52pm
    #1
    redcup342
    Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭


    Hi Guys,

    Recently recieved a notification of a Legal Challenge from a Law Firm in Dusseldorf Germany:

    https://it-advo.de/google-bewertungen-loeschen/

    Apparently this firm does a no win no fee service for removing negative reviews for various Websites.

    Google asked for a clarification on the review which while totally accurate was quite short.

    I've sent back a fully detailed answer of the experience we had (including pictures with metadata) and proof that we were at Business Location.

    Is there anything else I should do in this case ?

    To be honest I'm a little bit shocked that it's possible to delete Negative reviews in this way, I'm pretty sure the majority of people would just delete the review as the wording of the notice is quite strong (indicating court appearance etc)

    I'm wondering what to do to now, should I update the review with more information ?


Comments

  • #2
    Dublin Lad2021
    Registered Users, Registered Users 2 Posts: 79 ✭✭Dublin Lad2021


    redcup342 wrote: »

    I'm wondering what to do to now, should I update the review with more information ?

    Is that what you want to do? Sure if you're not worried at all about the legal element then feel free to leave a longer review or see what Google says but I'm no expert


  • #3
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,638 ✭✭✭✭ohnonotgmail


    what allegation have the german law firm made?


  • #4
    redcup342
    Registered Users, Registered Users 2 Posts: 1,387 ✭✭✭redcup342


    ohnonotgmail wrote: »
    what allegation have the german law firm made?

    They said their client maintains we were never at the store and the events never happened and I should remove the 1 star review


  • #5
    coylemj
    Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭coylemj


    redcup342 wrote: »
    They said their client maintains we were never at the store and the events never happened and I should remove the 1 star review

    I’d have ignored the communication.
    redcup342 wrote: »
    I'm wondering what to do to now, should I update the review with more information ?

    Yes, say that you’ve been threatened with legal action. And state in no uncertain terms that they are bullies who are paying lawyers to intimidate people who express an honest opinion as to their inferior product or service.


Advertisement