65" TV Misprice

KTBFFH

Ordered 2, paid and all that, got an email quite fast to say they can't fulfil delivery right now so they will refund me.

Shanee.

Any other good deals on tvs?

I paid and got no email either way.

Put it on credit card so will be a chargeback if there's any shenanigans, no risk here :P

banie01

I just received the canx email there.

andrew1977

Cancellation mail just arrived to my inbox

muffler

This is the email.....

Dear Customer,

Thanks for your recent Currys PC World order.

Unfortunately, there was a price error on our website that affects the order that you placed with us for the SONY - BRAVIA KD65A8BU 65" Smart 4K Ultra HD HDR OLED TV.

As a result of this we have had to cancel your order. We’re really sorry this has happened. Your payment will be refunded to you automatically – so you don’t have to worry about it. Your refund should be back with you within 3-5 days.

We hope you’ll find something else to love on our website - www.currys.ie - where we have a wide range of amazing tech.

We’re sorry you didn’t get what you wanted this time – but errors like this can happen. It’s all covered in our Terms & Conditions which you can check on our website: https://www.currys.ie/ieen/terms-and-conditions-1044-theme.html

Getting amazing tech to our customers is what we love to do. We hope that you’ll shop with us again in the future.

Kind regards,

Currys PC World

muffler

Another email ....

Hi muffler - Thank you for shopping with us. These items are unavailable for home delivery at this time. We have cancelled your order (CIR2181711478) and no payment has been taken. We look forward to welcoming you back on line soon.

Cancelled item(s) you ordered:

1 x BRAVIA KD65A8BU 65" Smart 4K Ultra HD HDR OLED TV with Google Assistant

deravarra

Will Joe Duffy be hearing about this

phill106

deravarra wrote: »

Will Joe Duffy be hearing about this

It's terrible Joe, terrible...

Darc19

listermint wrote: »

Horse. I had the same with arnotts last year.

It got absolutely no where even spoke to consumer rights. Unless you've deep pockets for a solicitor your getting nothing and then what money have you saved....


It ain't happening. That's the reality.

No solicitor with an iota of sense would tell you anything else except you have no right whatever to a pricing error.

Doesn't matter how deep your pocket is, it will still be no, no, no and no again.

Darc19

antix80 wrote: »

They're not meant to charge you until the item ships either so it makes it even easier for them to just cancel your order.

I don't know where this comes from either.

This is simply not true.

KilOit

Darc19 wrote: »

No solicitor with an iota of sense would tell you anything else except you have no right whatever to a pricing error.

Doesn't matter how deep your pocket is, it will still be no, no, no and no again.

Thank god for that, imagine a world in that a genuine error ruins you as a company. Anyone that's genuine upset about not getting this deal and go and get ****ed

KilOit

KilOit wrote: »

Thank god for that, imagine a world in that a genuine error ruins you as a company. Anyone that's genuine upset about not getting this deal and go and get ****ed

But I was hoping that some Curry's employees would end up unemployed so that I got a TV that I don't need.

KilOit

KilOit wrote: »

Thank god for that, imagine a world in that a genuine error ruins you as a company. Anyone that's genuine upset about not getting this deal and go and get ****ed

Don't think anyone on here is particularly upset tbh, most just saw it as a risk-free gamble really.

deravarra

Deleted User wrote: »

But I was hoping that some Curry's employees would end up unemployed so that I got a TV that I don't need.

KilOit wrote: »

Thank god for that, imagine a world in that a genuine error ruins you as a company. Anyone that's genuine upset about not getting this deal and go and get ****ed

Some people love to jump on another's honest mistake just to make gains. To what end? Just because they think they can!

deravarra

Deleted User wrote: »

Don't think anyone on here is particularly upset tbh, most just saw it as a risk-free gamble really.

risk free to themselves - not caring one bit that the employee who made a mistake could lose their job over it

deravarra

deravarra wrote: »

Some people love to jump on another's honest mistake just to make gains. To what end? Just because they think they can!

No doubt the same people who say we should avoid the likes of Amazon and "buy Irish" whenever we can.

Except Curry's. **** 'em apparently.

KilOit

Deleted User wrote: »

Don't think anyone on here is particularly upset tbh, most just saw it as a risk-free gamble really.

Someone mentioned consumer rights and solicitor pricing on another item. Do even think of things like that is a bit of a bug bearer with me.
Worked in retail a long time ago and the whole "you have to honor the advertised price" came up a lot, generally little old dears with nothing better to do but hang some teenager a little too quick with a pricing gun

Sleeper12

Darc19 wrote:

I don't know where this comes from either.

Amazon charge when shipping. I'd imagine that is where they got it from. Obviously you are correct & the vast majority of stores charge at the time of purchase

Sleeper12

Deleted User wrote:

Don't think anyone on here is particularly upset tbh, most just saw it as a risk-free gamble really.

Someone went to the trouble of starting a thread on legal or consumer forum in the hope of forcing them to honour the mistake.

MrMusician18

I don't get why people publicise these obvious misprices. The only chance it gets dispatched is if it flies under the radar.

An item that suddenly becomes hot and goes out of stock, in the middle of March for no reason is going to raise an internal flag.

Sleeper12

Sleeper12 wrote: »

Someone went to the trouble of starting a thread on legal or consumer forum in the hope of forcing them to honour the mistake.

Ugh, tools.

Darc19

Sleeper12 wrote: »

Amazon charge when shipping. I'd imagine that is where they got it from. Obviously you are correct & the vast majority of stores charge at the time of purchase

Yes, Amazon and some very large retailers do it because they hold all your card details and have the very expensive infrastructure to do so.

The vast majority of online retailers use payment gateways and funds are deducted the second you approve the purchase though its the next day (or Monday for Fri-sun purchases) before the retail store itself has the payment.

skinny90

[Deleted User] wrote: »

Ugh, tools.

Won’t be the last one too either

The Facebook comments on Beady Eye is cat, so cringe

daheff

ExMachina1000 wrote: »

They will be laughing about it in the head office boardroom.

Probably did it on purpose. Website traffic surely got a lovely boost with plenty of people buying something anyway

I think it could be sneakier than that.....not saying they are doing this but....

Year end accounts for uk companies is 31mar. If a company have your cash for a couple of weeks (2m somebody else said) it would improve optics of a company's bank balances at year end/quarter end. May even be a factor in not breaching loan covenants too.

Hard to prove it's a deliberate thing....but if it were then it's serious shady stuff!

ExMachina1000

They should honour the first 10 orders . Considering the amount of advertising and web traffic.

Would get positive publicity for "owning their mistake " or some other corporate word speak catchphrase

Win win

killbillvol2

daheff wrote: »

I think it could be sneakier than that.....not saying they are doing this but....

Year end accounts for uk companies is 31mar. If a company have your cash for a couple of weeks (2m somebody else said) it would improve optics of a company's bank balances at year end/quarter end. May even be a factor in not breaching loan covenants too.

Hard to prove it's a deliberate thing....but if it were then it's serious shady stuff!

Well done Sherlock.

A company with a turnover of £2.5 billion is going to take in €2 million and then refund it 10-14 days before the end of the month.

Darc19

daheff wrote: »

I think it could be sneakier than that.....not saying they are doing this but....

Year end accounts for uk companies is 31mar. If a company have your cash for a couple of weeks (2m somebody else said) it would improve optics of a company's bank balances at year end/quarter end. May even be a factor in not breaching loan covenants too.

Hard to prove it's a deliberate thing....but if it were then it's serious shady stuff!

FFS, this really is Walter Mitty territory

Deseras

I got my refund today

Looks like some people might want to head over to the conspiracy theories forum.