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Account hacked

  • 07-02-2021 10:51am
    #1
    Redo91
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭


    Hi all,

    I woke up this morning to emails saying the wallet on my PlayStation had been topped and there were four transactions of €25 each. There was another email saying the email address on my account had been changed. None of this was me. I contacted my bank to cancel my care straight away. It’s just the €100 that went out in the end.

    I tried contacting Sony to report the fraud, get my email changed so I can access my account, and look for a refund. I was only able to talk to a robot and they said they won’t have actual operators available until Monday. Surely there is some number I can call on a Sunday?

    Any advice would be greatly appreciated. This has never happened to me before so I’m fairly stressed over it.

    Thanks


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Always always have 2 factor authentication activated for any service you use in case you hadn't been using it.


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