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Last Week’s Top Five Queries (28/12/2020 – 03/01/2021)

  • 05-01-2021 5:41pm
    #1
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭


    1. Can I create a separate Irish Water Account for my new build, while I still have my current home?


    When you're moved into the property, you can give us a call and we can transfer you from your old property to your new property. The number for this is 1850 778 778.


    2. I have low water pressure for 2 years. My neighbours are also affected. Can you help me?


    Please send us a private message confirming the below details and we will be happy to assist.

    - Your full name;
    - Your full address, including the Eircode and County; &
    - Your contact number


    3. I reported a leak a few weeks ago and it’s still visible. Can you follow up?


    Please send us a private message confirming the below details and we can follow up for you.

    - Your full name;
    - The full address of the leak; 
    - Your contact number; &
    - Your investigation case reference number



    4. Can I temporarily disconnect the mains supply at my Irish Water meter so that I can carry out plumbing works to my house?


    In order to turn off your supply from the public mains to your property, you can use the outside stop valve located in your meter box. Once the works are complete, you can turn back on your supply, as the outside stop valve is on publicly accessible land.



    5. I am experiencing supply discolouration since the boil water notice in my area ended recently. Can you help?


    If your cold kitchen tap is currently affected, please send us a private message confirming the below detail.

    - Your full name;
    - Your contact number;
    - Your full address, including the Eircode and County;
    - If your neighbours are affected;
    - If there are particles present in your supply; &
    - If there is any odour coming from your supply


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