Irish Retailers that ship from UK

TheDriver

Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

whiterebel

TheDriver wrote: »

Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

Return address means nothing. I would imagine they don't know themselves what they're doing. I wouldn't see them finding out in the short term either.

VG31

TheDriver wrote: »

Can't find the answer anywhere but what's the story with NEXT, H&M, M&S etc? Signs in their stores to buy online, you go to their irish website but there's nothing about VAT etc. Their return address is in Ireland so surely those with a retail presence here will have their brexit VAT affairs in order for online ordering?
I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

The likes of M&S and Next are definitely VAT registered here so it should make no difference where they are shipped from. Anywhere that has a dedicated Irish website is 99% likely to be VAT registered here. Anywhere with a physical presence you can be 100% certain.

TheDriver

Update- Next stuff arrived today, shipped from their Crumlin distribution centre according to the DPD label.

ffocused

M&S are shipping from UK via NI for furniture anyway as that is what they told me when confirming a delivery slot.
I ordered some furniture last week and won’t know about any import/customs fees until it’s delivered at the end of the month.

Darc19

TheDriver wrote: »

I rang NEXT yesterday and the UK lady who answered didn't have a bulls notion about anything to do with UK-EU trade. She basically didn't understand that me in ROI was not an internal UK shipment.

MOD - <snip> cut it out please.

The tabloids told them to vote for it, so they did that.

Return address can be misleading as there are companies that specialize in processing returns for retailers (lifestyle = dsv)

But generally, most larger stores will have systems in place for seamless transactions

I ordered some stuff from screwfix compleltly forget they ship from UK.
I mailed them and this was the reply.

"Orders made from our Screwfix Ireland website will not have any export tax attached to them.
I hope this helps,
If you have any further inquiries please do not hesitate to get back in contact with us."

So no export tax.......I'm fully expecting to get rode on the order.
I'll update when I do

wmpdd3

H&m are now dispatching from The Netherlands.

MBSnr

BrownFinger wrote: »

I ordered some stuff from screwfix compleltly forget they ship from UK.
I mailed them and this was the reply.

"Orders made from our Screwfix Ireland website will not have any export tax attached to them.
I hope this helps,
If you have any further inquiries please do not hesitate to get back in contact with us."

So no export tax.......I'm fully expecting to get rode on the order.
I'll update when I do

But looking at their checkout page they charge Irish 21% VAT. So the same principle as Amazon (not sure about the 150 limit). Perhaps the problem may be more that they don't stick a customs label on the package.

Hurrache

Microsoft are shipping from the UK and UPS looking for cash on delivery.
https://twitter.com/Noelle_OC/status/1347158625278636034

SparrowHawk

Hi All,

maybe an interesting situation....

have ordered an item from Screwfix.ie website - total value inc. VAT €52.95. Have now received an email from Parcelforce with a tracking number - so being dispacthed from UK. No mention on the .ie website of import charges etc. or that it was being imported from UK.

Has any else come across this?

thanks in advance,

SparrowHawk

whiterebel

SparrowHawk wrote: »

Hi All,

maybe an interesting situation....

have ordered an item from Screwfix.ie website - total value inc. VAT €52.95. Have now received an email from Parcelforce with a tracking number - so being dispacthed from UK. No mention on the .ie website of import charges etc. or that it was being imported from UK.

Has any else come across this?

thanks in advance,

SparrowHawk

See post #7.

MBSnr

Just realised the missus did a boots.ie order in the last few days of Dec. Paid Irish VAT and it shipped from the UK (current whereabouts of package unknown). I bet she gets stung for charges. Maybe they are organised like Amazon with a customs declaration stuck on it but somehow I doubt...
Although on the plus side their website is still active unlike some other retailers who have stopped delivery. So we'll see I guess.

whiterebel

Boots would have to be registered for VAT here with all their shops.

MBSnr

whiterebel wrote: »

Boots would have to be registered for VAT here with all their shops.

Yeah Irish VAT was paid on checkout. I'm just wondering what happens if it's shipped without a customs declaration of value slapped on it? Does the courier know to let certain items through from the UK such as that or will it be queried... Just have to see.

Ninthlife

Similar situation. Ordered a dehumidifier from Puremate.ie

Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
Asked was there VAT charged, got a we arent registered for VAT in Ireland.

I expect given the value being in excess of 150eur it will be liable to VAT on entry.

Thinking of cancelling before it ships

Darc19

Ninthlife wrote: »

Similar situation. Ordered a dehumidifier from Puremate.ie

Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
Asked was there VAT charged, got a we arent registered for VAT in Ireland.

I expect given the value being in excess of 150eur it will be liable to VAT on entry.

Thinking of cancelling before it ships

Vat AND duty.

Vat on over €22

Remember, the EU distance selling rules don't apply to uk stores. So you can only cancel if their own terms allow it.

eusap

Seems to be a lot of confusion around VAT, Duty and charges being levied

The is no customs charge from UK to Ire or vice versa (unless originating outside of EU) BUT there is a requirement to have a customs form. So many business are being caught out with this.


If the UK business has an Irish VAT number they charge Irish VAT and no issue with extra charges (but still needs a customs form)

If the UK Business has NO Irish VAT Number they should not charge UK VAT (ship 0% export) and the Irish customer is responsible to pay the VAT (Business or Personal)

Many courier companies are collecting the VAT as the customs agent and charging an admin charge on top to cover there admin.

MBSnr

MBSnr wrote: »

Just realised the missus did a boots.ie order in the last few days of Dec. Paid Irish VAT and it shipped from the UK (current whereabouts of package unknown). I bet she gets stung for charges. Maybe they are organised like Amazon with a customs declaration stuck on it but somehow I doubt...
Although on the plus side their website is still active unlike some other retailers who have stopped delivery. So we'll see I guess.

My wife got an email from boots saying that the package is delayed due to incorrect labelling. I guess the courier sent them all back to Boots.

Amazon knew that customs labels were required and were sticking them on since early Dec. Seems most other UK based companies with an Irish website presence didn't cop on...

Ninthlife

Ninthlife wrote: »

Similar situation. Ordered a dehumidifier from Puremate.ie

Invoice received. Not VAT showing but UK address on top of invoice. Rang them, said its being shipped from UK and awaiting customs declaration so nothing is being shipped til next week.
Asked was there VAT charged, got a we arent registered for VAT in Ireland.

I expect given the value being in excess of 150eur it will be liable to VAT on entry.

Thinking of cancelling before it ships

An update on this:

Company emailed telling me they were cancelling the order as the courier company had let them down badly. The item was returned to them.

They did say I could reorder if i wanted.

Problem solved for me

MBSnr

BrownFinger wrote: »

I ordered some stuff from screwfix compleltly forget they ship from UK.
I mailed them and this was the reply.

"Orders made from our Screwfix Ireland website will not have any export tax attached to them.
I hope this helps,
If you have any further inquiries please do not hesitate to get back in contact with us."

So no export tax.......I'm fully expecting to get rode on the order.
I'll update when I do

Did you get this? No bother with charges? I have to place an order with them and wanted to know if they got their processes sorted.

MBSnr

MBSnr wrote: »

My wife got an email from boots saying that the package is delayed due to incorrect labelling. I guess the courier sent them all back to Boots.

Amazon knew that customs labels were required and were sticking them on since early Dec. Seems most other UK based companies with an Irish website presence didn't cop on...

Boots.ie order arrived from UK without issue.

homer911

I just bought a new PC from the UK via Amazon. They deducted the UK VAT

Yeah I’m interested in purchasing something on screw fix. It’s an EV charging cable costing €180, worst case how much could I get done for?

whiterebel

MAXFANTANA wrote: »

Yeah I’m interested in purchasing something on screw fix. It’s an EV charging cable costing €180, worst case how much could I get done for?

Post No 2

You'll need Screwfix to tell you if its liable to duty because of its origin.

feelings

My misses placed an order recently and it's showing three different € prices. One by email, one online under order details and card was charged a different € price. Very strange. Anyone have any ideas what's going on? Is this a brexit thing...

phester28 wrote: »

Sports Direct Ireland.
Long story short even though the company is registered in the UK the invoice shows Vat number: IE3415318BH

So sports direct Ireland will charge you Irish vat and it should be business as usual post brexit

touts

M&MDirect.ie also shipping from the UK. DPD demanded 21% VAT for a pair of shoes I ordered almost 3 weeks ago.

I'm doing no more online shopping until all this gets clarified and sorted out so that I clearly know up front what I have to pay and don't have some courier with ambitions to be a mafia enforcer on my doorstep demanding cash to deliver my property.

whiterebel

touts wrote: »

M&MDirect.ie also shipping from the UK. DPD demanded 21% VAT for a pair of shoes I ordered almost 3 weeks ago.

I'm doing no more online shopping until all this gets clarified and sorted out so that I clearly know up front what I have to pay and don't have some courier with ambitions to be a mafia enforcer on my doorstep demanding cash to deliver my property.

In fairness, DPD are doing what they have been told. Fault is with M&M.

phester28

first thing i would ask is did she order from the ireland portal. if not then it could explain some of it.

I had no idea from the online invoice what vat was being charged. Only when I got the goods with the invoice did it show the vat rate for each product and the vat rate for the courier.

in my case childrens shoes are 0 vat adults was 21% and courier was something small dont remember exactly think it was 9% but 13.5 would sound more correct

My order started with SDIE so that may be a giveaway.

feelings

Yeah the order is SDIE.

phester28 wrote: »

first thing i would ask is did she order from the ireland portal. if not then it could explain some of it.

I had no idea from the online invoice what vat was being charged. Only when I got the goods with the invoice did it show the vat rate for each product and the vat rate for the courier.

in my case childrens shoes are 0 vat adults was 21% and courier was something small dont remember exactly think it was 9% but 13.5 would sound more correct

My order started with SDIE so that may be a giveaway.

feelings

Feck sake. Invoice received and it has a GB VAT number. Gonna get hot with customs now. F**k.

feelings wrote: »

Yeah the order is SDIE.

ei9go

MAXFANTANA wrote: »

Yeah I’m interested in purchasing something on screw fix. It’s an EV charging cable costing €180, worst case how much could I get done for?

Ordered from Screwfix on 2nd Jan, despatched on the 4th Jan, last tracking 8th Jan. Arrived this morning 20th Jan.
Sent by Royal Mail and delivered by GLS

SparrowHawk

Similar to myself. Order arrived today. Parcelforce tracking still says exporting from Uk

shoegirl

Next clothing ships from stores here.
M&S I think ships from UK - but you may be able to click and collect from one of the supermarkets which are still open.

Others - not sure. Assume Argos shipping from UK, and many online stores appear to be still unsure where their .ie site actually ships from.

YourName

Just ordered from Screwfix but noticed they charged me 21% VAT (Irish VAT rate) and not 20% (UK VAT Rate), hoping this suggests that they are now looking after the VAT, will wait and see what happens when it arrives and if there is a customs declaration on the box etc.

feelings

Ok, I've confirmed SportsDirect (irish site) charge in GBP, even though the website displays amounts in EUR including the order summary/detail.

So while you expect a EUR value to be taken from your card, it will be the GBP value. So the EUR price will be based on your payment method exchange rate.

I hadn't noticed this with previous orders, so unsure if this is due to Brexit. Good to know and I'll be shopping elsewhere for now.

OctoberWitch

Anyone know the situation with the Apple Store. I know some stuff is shipped from UK. I bought a wireless charger before Christmas with them and it came from UK.

However want to but an Apple Watch as a gift and don't want to be hit with huge customs etc charges
The online shop has a much better range than likes of
DID, HN etc

whiterebel

Apple Store is registered in Ireland. No extra charges.

Mimon

SparrowHawk wrote: »

Hi All,

maybe an interesting situation....

have ordered an item from Screwfix.ie website - total value inc. VAT €52.95. Have now received an email from Parcelforce with a tracking number - so being dispacthed from UK. No mention on the .ie website of import charges etc. or that it was being imported from UK.

Has any else come across this?

thanks in advance,

SparrowHawk

Zing, must be the same pair of safety boots that I ordered this week

Pen Rua

I ordered a heater from Screwfix.ie, costing just over €100, on 19 Jan.

Like most in this thread, I got a notification saying it had shipped from the UK. I had bought from Screwfix.ie, being Screwfix Direct (Ireland) Limited, registered in Ireland and with an Irish VAT number.

I queried this on their Twitter, and they confirmed "Screwfix Ireland is an Irish company" but the order ships from UK. They said I will "incurr no additional fees due to customers or anything else."

The order shipped from the UK on 20 Jan, last being scanned as "Exported from the UK" that evening. No further scans sit.

Suppose we sit and wait.

Major Dad

Screwfix have been a complete disaster, in my opinion. I ordered a small radiator (cost EUR35, delivery charge EUR5) from what I presumed was the Irish site on Dec 30th and my confirmation e-mail said “1 to 2 working days for delivery”. But the order was actually routed through and processed by the UK site. I still haven’t received it. I’ve e-mailed them three times, and to be fair they’ve responded each time within 24 hours from a Screwfix.ie e-mail address. They claim the radiator was delivered to their courier (GFS) who are having problems clearing a backlog caused by Brexit. I asked them to cancel my order and refund my money, because they can’t tell when or if my order will be delivered. They say they won’t refund me because the order has been processed. GFS tracker last updated on Jan 8th - nothing since then. Anyone know what my rights are in a situation like this? Cheers

thebiglad

shoegirl wrote: »

M&S I think ships from UK - but you may be able to click and collect from one of the supermarkets which are still open.

Click and collect not currently an option but just received a delivery from M&S - slower than days of old, 2 weeks from order but received on day promised via An Post and no additional charges.

MBSnr

Ordered something from Littlewoods Ireland. Stuck in the UK someplace since the 8th. Supposed to be delivered by Fastway by the 13th. Got an email saying delayed on that day. Spoke to their customer service who didn’t really help but said they’d email the courier and come back to me. They haven’t but no surprise. Wasn’t in a rush for it but time to chase for a refund next week....

Pen Rua

https://www.irishtimes.com/news/consumer/taxes-delays-and-brokerage-fees-the-grim-reality-of-post-brexit-online-shopping-1.4463079

Some of the Screwfix.ie bits sound familiar from this thread...!

feelings

More to this. Ordered arrived and the invoice is in EUR and VAT is Irish, so why did they charge me a GBP amount, rather than the EUR amount on the invoice.

feelings wrote: »

Ok, I've confirmed SportsDirect (irish site) charge in GBP, even though the website displays amounts in EUR including the order summary/detail.

So while you expect a EUR value to be taken from your card, it will be the GBP value. So the EUR price will be based on your payment method exchange rate.

I hadn't noticed this with previous orders, so unsure if this is due to Brexit. Good to know and I'll be shopping elsewhere for now.

Gadgie

feelings wrote: »

More to this. Ordered arrived and the invoice is in EUR and VAT is Irish, so why did they charge me a GBP amount, rather than the EUR amount on the invoice.

Are you using a Revolut card? When I use my Revolut card with PayPal, it forces the currency to GBP, even if the payment is in Euro.

Gadgie

Gadgie wrote: »

Are you using a Revolut card? When I use my Revolut card with PayPal, it forces the currency to GBP, even if the payment is in Euro.

had the same thing happen me yesterday, got caught for €8,
used paypal setup with revolut card to purchase from Germany, went thru the checkout without really paying attention,
so i presume i missed something. contacted revolut and they said it was paypal problem, their support person said.

Upon checking here what happened was there is double conversion.

First, the merchant (Paypal) did charge you in EUR but they charge you in GBP (144.72 GBP) and second, revolut convert it to EUR (163.34 EUR) since you don't have balance in GBP.
This is a common issue with Paypal as they have their own conversion as well which is why customers need to make sure the currency conversion is made by the card issuer (us, Revolut).
I'm afraid that nothing we can do here as well but you can please try to check with Paypal and change the currency conversion option.
To change the currency conversion option while using PayPal to pay, please select to make the payment with your Revolut card - you will see the card type and the last 4 digits of your card.

Then click “View currency conversion options” and select the currency listed on the seller's invoice.
You will see the message in red: “Your card issued will determine the currency conversion rate and what fees they may charge. Check your statement for the final amount”.
It might sound scary, but this is what you want, so do not worry!
Click “Pay in X” (where X is the currency of the seller) button, you will see one amount on the final screen in two places, you can confirm it by clicking “Pay now”.
All done! You shall see the same amount paid on your Revolut’s transaction history if the payment was successful."

must be common as this was just a copy/paste answer.

Pen Rua

Pen Rua wrote: »

I ordered a heater from Screwfix.ie, costing just over €100, on 19 Jan.

Like most in this thread, I got a notification saying it had shipped from the UK. I had bought from Screwfix.ie, being Screwfix Direct (Ireland) Limited, registered in Ireland and with an Irish VAT number.

I queried this on their Twitter, and they confirmed "Screwfix Ireland is an Irish company" but the order ships from UK. They said I will "incurr no additional fees due to customers or anything else."

The order shipped from the UK on 20 Jan, last being scanned as "Exported from the UK" that evening. No further scans sit.

Suppose we sit and wait.

The package was scanned in Ireland on 25 Jan but hasn't moved since.

Springwell

Screwfix are a disaster currently sadly - ordered a drill and few other things on Jan 11. Tracking seemed to be ok to start with then we had the daily repeats of "sorted" and "exported from the uk" after customs cleared. Exported 8 times apparently...Finally an update on 25th that it was in Republic of Ireland at a customs centre. Then nothing until a delivered notice popped up. Signed for by "Screwfix Returns" :rolleyes: They eventually refunded me! Found a similar drill in Woodies but paid an extra €50

Pen Rua

Springwell wrote: »

Screwfix are a disaster currently sadly - ordered a drill and few other things on Jan 11. Tracking seemed to be ok to start with then we had the daily repeats of "sorted" and "exported from the uk" after customs cleared. Exported 8 times apparently...Finally an update on 25th that it was in Republic of Ireland at a customs centre. Then nothing until a delivered notice popped up. Signed for by "Screwfix Returns" :rolleyes: They eventually refunded me! Found a similar drill in Woodies but paid an extra €50

I have an ordered outstanding with them as does my Dad. We’re both waiting for an age. I paid via PayPal so think I have some recourse.

Sup08

So I hope this is the right thread for this query.

I want to buy a deal from one of the usual deal/coupon sites with discounts (pigsback.com) and they have an Irish site.
To make sure what the import policy was for items shipped from the UK was, I sent a query to them and in fairness they responded almost immediately with the following?

Thank you for contacting us. I hope you and yours are well.

All sellers on our platform have confirmed that they've taken all the steps necessary to become Brexit ready.
This means that no extra or surprise charges should occur due to customs or import fees.

Should you be asked to pay any Import or Custom Charges, please let us know and we will assist with contacting the seller regarding this issue.

Do you believe that all these small suppliers in the UK would be Irish Vat compliant or registered?