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365 online. Are we losing the web site and must use app?

  • 03-01-2021 3:21am
    #1
    gar32
    Registered Users, Registered Users 2 Posts: 1,024 ✭✭✭


    Hello BOI :) 

    I am just wondering if the 365 web site will work for much longer? Do I have to get the app to continue using 365? I live in Germany so must I have an Irish registered Mobile phone number for the app?

    Many thanks in advance.

    Gar32 


Comments

  • #2
    [Deleted User]
    Posts: 14,344 ✭✭✭✭ [Deleted User]


    Can I ask why you're asking this? I haven't seen anything that would indicate this being the case (I use the website a lot, so would be very annoyed to see it go).

    That said, i very much doubt they'd lose the website. I don't think any bank have replaced their website with an app?


  • #3
    Pcgamer
    Closed Accounts Posts: 139 ✭✭Pcgamer


    Not a hope the website will be gone.


  • #4
    gar32
    Registered Users, Registered Users 2 Posts: 1,024 ✭✭✭gar32


    Maybe the WEB site will stay but the app maybe needed to log into it. I have a German account and I have to use my phone app to log in. It shows a Q code which the apps reads and gives you a 1 time log in code. 


  • #5
    Pcgamer
    Closed Accounts Posts: 139 ✭✭Pcgamer


    gar32 wrote: »
    Maybe the WEB site will stay but the app maybe needed to log into it. I have a German account and I have to use my phone app to log in. It shows a Q code which the apps reads and gives you a 1 time log in code. 

    You can always get a cheap android phone, switch the region on it to Ireland in the play store(can change this once or twice a year) and use the app.


  • #6
    [Deleted User]
    Posts: 14,344 ✭✭✭✭ [Deleted User]


    gar32 wrote: »
    Maybe the WEB site will stay but the app maybe needed to log into it. I have a German account and I have to use my phone app to log in. It shows a Q code which the apps reads and gives you a 1 time log in code. 
    My Credit Union do this. It's very annoying.


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  • #7
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi Gar32,

    Thanks for getting in touch with us here on Twitter.

    You can still continue to use the desktop version of 365 online. If you would like to register for the Mobile App, you can certainly do so, however, you will just need to ensure we have the most up to date contact number for you.

    You can update your contact number on the desktop version of 365 by following 'Manage Accounts' > 'Amend my Mobile Phone'. Please be sure to add the appropriate prefix if it is a number outside of ROI.

    I hope this helps.
    Thanks, Aisling


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