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Visa Debit Card not Working in USA

  • 05-11-2020 8:36pm
    #1
    conorhamill36
    Registered Users, Registered Users 2 Posts: 1 ✭


    Dear BOI,
    My visa debit card is not working for chip and pin payments in the USA but is working for contactless payments.
    How can I fix this?

    Kind regards,
    Conor


Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi Conor, thanks for getting in touch with us here on Boards.ie. 

    It’s possible that your card may have been flagged with our card security team for a security check. 

    We’d advise contacting this team directly by calling 00353 56775 7007 or by emailing the team at fpucardsecurity@boi.com and one of my colleagues would certainly be able to check your card for you and offer further guidance. 

    I hope that this information helps. 

    If you’ve any further queries please don’t hesitate to get back in touch with us here, we’d be happy to help as best we can. 

    Thanks, Eve 


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