Etiquette on solicitor being reported to LRSA acting for same client in other matters

Jackaroe

Hi all. So we will be referring a complaint about our solicitor to the LSRA due to her mishandling of an ongoing issue.
Separately she is representing us in a house purchase which is nearing a conclusion.
So the question is, should we replace her immediately in the house purchase? The complaint to the LSRA revolves around misconduct, inadequate service and general incompetence which resulted in financial loss.
On the one hand the house purchase is nearly finalised and we have incurred most of the fees already. On the other hand will it look bad if we continue to accept services if we are complaining about her incompetence and inadequate service on another case?
We will be notifying her on Monday to stop representing us on the first matter and that we are referring a complaint. Will she then feel obliged to stop representing us on the house purchase as well?
Thanks for any opinions.

nuac

Mod
If I were the solicitor concerned my attitude would depend on my view of the complaint now proposed
If I considered the proposed complaint justified I would complete the conveyancing matter.
If I did not consider the proposed complaint justified I would cease any work for the client, send bill for work already done, and enquire as to who will take over any outstanding undertakings

Jackaroe

Thanks. It’s pretty clear cut that she is in the wrong, but obviously only my word on that so it’s irrelevant! Anyway spoke to her this morning and she is willing to continue with the purchase. Told her to cease all work at this point as I think it will weaken our complaint down the road and the amounts involved are significant compared to the fees we will lose by backing out.