Buying Laptop from Dell UK

Has anyone bought a laptop direct from Dell UK. Dell Ireland seems to be sold out of most Inspiron range.

Any problems?

if you can get them to sell it to you should be ok.

one point to check is if warranty is covered in Ireland as it's not where it was sold from

get onto the chat - they will probably eventually be able to answer your questions

I went to go through the buying process but they wouldn't allow me complete purchase as I'm not UK. Bit of a bummer as Dell Ireland hsve very little left.

Heraldoffreeent

Deleted User wrote: »

I went to go through the buying process but they wouldn't allow me complete purchase as I'm not UK. Bit of a bummer as Dell Ireland hsve very little left.

Would addrespal work? or is it refusing your card?

someone before was able to talk to chat and they let him buy the item.

it was from the UK but was on the outlet

no harm in actually trying to communicate with a human!

Heraldoffreeent

Heraldoffreeent wrote: »

Would addrespal work? or is it refusing your card?

It was looking for UK postcode and didnt have a dropdown for Ireland.

Heraldoffreeent

Deleted User wrote: »

It was looking for UK postcode and didnt have a dropdown for Ireland.

I mean use an addresspal postcode, order it and get it delivered to them, several days later get it from your local Post office.

GarIT

Heraldoffreeent wrote: »

I mean use an addresspal postcode, order it and get it delivered to them, several days later get it from your local Post office.

Problem with that is you lose your customer rights on a pricey item.

GarIT

GarIT wrote: »

Problem with that is you lose your customer rights on a pricey item.

Bit risky for a 800 to 1000 euro item alright.

GarIT

GarIT wrote: »

Problem with that is you lose your customer rights on a pricey item.

Probably wouldn't have been an issue if UK still in EU.

Unless it's a global warranty of course

GarIT

SouthWesterly wrote: »

Probably wouldn't have been an issue if UK still in EU.

Unless it's a global warranty of course

Yeah, some places do offer global warranties but it's never as good as your legal rights. Even if the UK was still in the EU you would have to go through the UK small claims court if there was an issue instead of the Irish one if you got it shipped to a UK address (even a parcel delivery service). As someone who has had to take two small claims court cases against Dell and won both times that's not a risk I would take.

I hope that the OP did actually get on chat and ask somebody in Dell

1. what would be the warranty situation if buying from Ireland sent to a UK address but used in Ireland

2. is is possible to buy that UK item from Ireland maybe directly?

I ended up buying one from currys here in Ireland. I was just a bit weary of having to deal with the UK if there were any problems with the laptop.

Deleted User

Deleted User wrote: »

I ended up buying one from currys here in Ireland. I was just a bit weary of having to deal with the UK if there were any problems with the laptop.

the online sales are not really "in the uk" though.

should have asked them on webchat!