Best courier to send mobile phone to germany ?

Roberto_gas

I need to return a mobile phone back to Amazon germany but struggling to find a good courier who accepts mobiles.

Tried UPS but they are ****e...no one came to collect 2 days in a row and their customer service was clueless. No confidence if they can deliver without hassles

Any other recommendations who can take phone with integrated battery ?

Thanks

VG31

Roberto_gas wrote: »

I need to return a mobile phone back to Amazon germany but struggling to find a good courier who accepts mobiles.

Tried UPS but they are ****e...no one came to collect 2 days in a row and their customer service was clueless. No confidence if they can deliver without hassles

Any other recommendations who can take phone with integrated battery ?

Thanks

I use UPS for a lot of my eBay sales and I've never had any issues with collections. Are you sure you scheduled the collection correctly? Their site isn't very user friendly to be fair. You can drop it off yourself at a depot as well.

DPD are reasonably priced to Germany (for drop-off at a shop), although I've never used them.

Roberto_gas

VG31 wrote: »

I use UPS for a lot of my eBay sales and I've never had any issues with collections. Are you sure you scheduled the collection correctly? Their site isn't very user friendly to be fair. You can drop it off yourself at a depot as well.

DPD are reasonably priced to Germany (for drop-off at a shop), although I've never used them.

Yeah even i am surprised...total shock when no one had a clue about collection and i am kind of disappointed coz i was delayed by 5 days with bank holiday...

Anyone know about GLS ?

VG31

Did your collection request show up here?
https://wwwapps.ups.com/pickup/history?loc=en_IE

The status should be "Your pickup request has been received and a UPS driver will be scheduled to pickup your package(s)." by the morning of the scheduled collection day.

Roberto_gas

VG31 wrote: »

Did your collection request show up here?
https://wwwapps.ups.com/pickup/history?loc=en_IE

The status should be "Your pickup request has been received and a UPS driver will be scheduled to pickup your package(s)." by the morning of the scheduled collection day.

Naah have not registered..when i search on collection page it shows date it was bound to be collected..when i try change or cancel it does not work saying date passed..total shambles !!

Gally79

I have used TNT to send a mobile to germany and it worked like a charm, got delivered within 2 business days. Price was around 15 EUR

ablelocks

Gally79 wrote: »

I have used TNT to send a mobile to germany and it worked like a charm, got delivered within 2 business days. Price was around 15 EUR

i have an apple watch to return to amazon.de - tnt are quoting 58-94 to ship it!

DPD are the best quote i have found @ 18 for shop drop off or 28 to collect. Can they be trusted though? I've had some small issues with them in the past....

Roberto_gas

Roberto_gas wrote: »

Naah have not registered..when i search on collection page it shows date it was bound to be collected..when i try change or cancel it does not work saying date passed..total shambles !!

Update someone feom UPS finally came twice to collect this and reached safely to Germany..

Gally79

ablelocks wrote: »

i have an apple watch to return to amazon.de - tnt are quoting 58-94 to ship it!

DPD are the best quote i have found @ 18 for shop drop off or 28 to collect. Can they be trusted though? I've had some small issues with them in the past....

Had a few dealings with DPD over the last couple of months and they have all been flawless.