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Atomic Wallet - missing ADA

  • 04-10-2020 11:04am
    Registered Users Posts: 11,220 ✭✭✭✭

    I transferred over ADA to Atomic wallet a few months ago in 3 separate transactions
    All went through, ADA showed up on the wallet and its been on the balance since then

    I went in this morning to the wallet and there is no balance of ADA on the wallet
    All 3 transactions are now showing as pending rather than confirmed, but all the same there is a record of 3 transactions

    No record of anything going out

    I've sent Atomic a message for support. Any other avenue I can take to run some checks on what has happened?


  • Registered Users Posts: 11,220 ✭✭✭✭Lex Luthor

    Due to the recent Shelley upgrade, the format of the ADA addresses has been changed automatically. You need to manually claim your balance from the old address to a new address to be able to see your balance.