If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

RTE Player & LG Smart TV

  • 29-09-2020 3:09pm
    #1
    Cosgrove
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.


Comments

  • #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,581 ✭✭✭Richersounds.ie: DavidS


    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.


  • #3
    Cosgrove
    Registered Users, Registered Users 2 Posts: 8 ✭Cosgrove


    Richersounds.ie: DavidS wrote: »
    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.
    My TV is approx 3 years old. thanks


  • #4
    Richersounds.ie: DavidS
    Company Representative Posts: 4,581 ✭✭✭Richersounds.ie: DavidS


    Cosgrove wrote: »
    Richersounds.ie: DavidS wrote: »
    Cosgrove wrote: »
    Hi All. Have an LG TV and the RTE Player App does not seem to be working. Saying a Network error but everything is connected.
    Hi Cosgrove.

    Is it a NEW 2020 LG that you have or an older one?

    The NEW 2020 versions do not have any catch up TV apps unfortunately and LG have not given any idea to when they will add them to the current range.

    Kenny.
    My TV is approx 3 years old. thanks
    Hi Cosgrove,

    Thanks for getting back to us!

    I'm not too sure what would be going on with that one, sometimes app support will not be continued for older models of TV. You could try a firmware update or a factory reset to see if it fixes the problem?

    Let me know what you think!

    Kind regards

    David


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...