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Moved country cancelling Vodafone

  • 24-09-2020 3:03pm
    #1
    toalorama
    Registered Users, Registered Users 2 Posts: 4 ✭


    Hi I cancelled vodafone broadband and was told that there would be no more charges (fully paid up) moved out of Ireland and next month there is another direct debit charge.
    Can someone give me a phone number for customer support that I can dial from Scotland?
    I cant use the 1800 number.
    Thanks
    Michael.


Comments

  • #2
    johndanielmoore
    Registered Users, Registered Users 2 Posts: 75 ✭✭johndanielmoore


    http://www.saynoto1890.com/2013/02/v/


  • #3
    toalorama
    Registered Users, Registered Users 2 Posts: 4 ✭toalorama


    Unfortunately, the phone number given: 012038232 has a message stating
    "Welcome to roaming, please enter your mobile number"
    I tried entering my Irish mobile number, but that was rejected.
    "We could not verify you as a valid customer"

    Still don't know how to contact them.


  • #4
    JTMan
    Registered Users, Registered Users 2 Posts: 5,558 ✭✭✭JTMan


    Block the direct debit.

    Do a reverse of the last direct debit.

    Try contacting Vodafone via Twitter. They are useless but maybe they might be able to give you another number.


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