Suspension imbalance NCT fail

you2008

My car failed on suspension imbalance.
Front axle imbalance: 55%. Failure

162 Audi 1st NCT test, still under 12 month warranty (got only Dec 2019 from Audi Sanyford).

any suggestion how could this car failed?

Will Audi cover the fee to get it fixed and my retest fees?

Toyotafanboi

Could be a number of things but most likely is a failed shock absorber. Should be covered by your warranty, can't see them covering the retest fee though, unfortunately.

you2008

Toyotafanboi wrote: »

Could be a number of things but most likely is a failed shock absorber. Should be covered by your warranty, can't see them covering the retest fee though, unfortunately.

many thanks for your reply.

so what exactly they did last Dec ? is possble after 110 checks and still 55% imbanace (only add 10K so far on the milleage)? I am not sure i can trust Audi anymore!!

that what Audi say ---->

110 exacting checks
Audi Approved plus 110 point check
Before becoming an Audi Approved :plus car, every pre-owned Audi must pass 110 inspections. This includes mechanical, interior and exterior checks.

Should the 110 point check highlight any servicing work that is required, Audi Centre will carry this out to ensure the car meets our meticulous standards. Most importantly, we only use Audi Genuine parts, which come with a two year warranty.

theteal

What kind of mileage have you done since December?

you2008

theteal wrote: »

What kind of mileage have you done since December?

about 10K KM so far due to the pandemic WFH :mad:

Darc19

you2008 wrote: »

many thanks for your reply.

so what exactly they did last Dec ? is possble after 110 checks and still 55% imbanace? I am not sure i can trust Audi anymore!!

that what Audi say ---->

110 exacting checks
Audi Approved plus 110 point check
Before becoming an Audi Approved :plus car, every pre-owned Audi must pass 110 inspections. This includes mechanical, interior and exterior checks.

Should the 110 point check highlight any servicing work that is required, Audi Centre will carry this out to ensure the car meets our meticulous standards. Most importantly, we only use Audi Genuine parts, which come with a two year warranty.

Has the car sat in your driveway since you bought it?

Toyotafanboi

Yes, a shock absorber could definitely fail in 10,000 kms or 9 months, all it takes is one bad bump.

VW/ Audi are desperate for failing shock absorbers. To be fair, you're lucky their used car warranty covers them, a lot of brands class them as wear and tear and flat out do not cover them.

We are now assuming it's a shock though, it could be anything.

you2008

Toyotafanboi wrote: »

Yes, a shock absorber could definitely fail in 10,000 kms or 9 months, all it takes is one bad bump.

VW/ Audi are desperate for failing shock absorbers. To be fair, you're lucky their used car warranty covers them, a lot of brands class them as wear and tear and flat out do not cover them.

We are now assuming it's a shock though, it could be anything.

thanks for your infor, but AH..... really? so I d better not too harsh when I make the call tomorrow? :eek: thought VW used to make tanks in WW II.

meathstevie

you2008 wrote: »

thanks for your infor, but AH..... really? so I d better not too harsh when I make the call tomorrow? :eek: thought VW used to make tanks in WW II.

VW made Beetles and Kubelwagens (including amphibious ones), Audi (Horch, DKW,Wanderer and Audi) made race cars, limousines, luxury cars and a few troop carriers and APC’s for the Nazi regime. Porsche was the tank builder and designer.

reubenreuben

Check the old fashioned way, press the corners down and see if one end bounces more times. 55% is a lot. Probably feel it in the handling.