Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelling Spotify

  • 27-08-2020 10:24pm
    #1
    nails1
    Registered Users, Registered Users 2 Posts: 495 ✭✭


    I no longer have my Spotify account sign in details or email password so my account is still active and being charged but can’t listen to music. Obviously I can’t sign into my account to cancel without these details. Is it ok to just cancel direct debit with bank or would I still owe Spotify as I didn’t officially cancel with them?


Comments

  • #2
    Tig98
    Registered Users, Registered Users 2 Posts: 363 ✭✭Tig98


    You'll just get an email from Spotify asking you to update your payment details, they stop providing the service when you stop paying so you won't be in arrears


  • #3
    nails1
    Registered Users, Registered Users 2 Posts: 495 ✭✭nails1


    Tig98 wrote: »
    You'll just get an email from Spotify asking you to update your payment details, they stop providing the service when you stop paying so you won't be in arrears

    Thanks don’t even have my original email address password I used to set up Spotify as details were saved on old phone so I’ll just cancel direct debit


  • #4
    AllForIt
    Registered Users, Registered Users 2 Posts: 8,551 ✭✭✭AllForIt


    Oh, I thought Spotify had been cancelled. Maybe some of the graphics were too white.


  • #5
    hynesie08
    Registered Users, Registered Users 2 Posts: 10,004 ✭✭✭✭hynesie08


    nails1 wrote: »
    I no longer have my Spotify account sign in details or email password so my account is still active and being charged but can’t listen to music. Obviously I can’t sign into my account to cancel without these details. Is it ok to just cancel direct debit with bank or would I still owe Spotify as I didn’t officially cancel with them?
    Email support, explain the situation.,they'll ask you to send a screenshot of the transaction receipt, job done.
    Tig98 wrote: »
    You'll just get an email from Spotify asking you to update your payment details, they stop providing the service when you stop paying so you won't be in arrears

    I thought that, they spent 2 months trying to take money off the revolut card, they eventually succeeded, I wouldn't be in a rush to use them again.


  • #6
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,299 ✭✭✭Lewis_Benson


    AH ón boards.ie is the perfect place to ask this question.


  • Advertisement
  • #7
    artanevilla
    Moderators, Education Moderators, Sports Moderators Posts: 10,972 Mod ✭✭✭✭artanevilla


    Lewis_Benson wrote: »
    AH ón boards.ie is the perfect place to ask this question.

    It used to be.


  • #8
    Parabellum9
    Closed Accounts Posts: 455 ✭✭Parabellum9


    nails1 wrote: »
    I no longer have my Spotify account sign in details or email password so my account is still active and being charged but can’t listen to music. Obviously I can’t sign into my account to cancel without these details. Is it ok to just cancel direct debit with bank or would I still owe Spotify as I didn’t officially cancel with them?

    No they’ll hunt you down and make you listen to 26 hours of Norah Jones & The Corrs as punishment. Just pay what you owe and everything will be fine


  • #9
    Poor Uncle Tom
    Registered Users, Registered Users 2 Posts: 14,547 ✭✭✭✭Poor Uncle Tom


    Yes cancel.


  • #10
    PTH2009
    Registered Users, Registered Users 2 Posts: 39,458 ✭✭✭✭PTH2009


    Have to say this kind of streaming is a godsend to me when you think back to the early 2000s with limewire, kazaa and the likes. Download each track individually and then burn to a CD-R/RW and listen on your walkman and in later years Ipod Mini etc

    It was hardship trying to edit details and find artwork

    Before that time it was cassette and record off the radio, still remember CD singles


  • #11
    hynesie08
    Registered Users, Registered Users 2 Posts: 10,004 ✭✭✭✭hynesie08


    Parabellum9 wrote: »
    No they’ll hunt you down and make you listen to 26 hours of Norah Jones & The Corrs as punishment. Just pay what you owe and everything will be fine

    Look what it did to Jim.. ...


  • Advertisement
  • #12
    Underground
    Registered Users, Registered Users 2 Posts: 2,519 ✭✭✭Underground


    I thought this was gonna be someone complaining about Spotify's aggressive promotion of the Michelle Obama podcast.


  • #13
    skinny90
    Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭skinny90


    If they’ve been charging you for 2 months and you haven’t been able to use the service they’ll charge back up to 3 months. You just need to make a decent case with support


  • #14
    Errashareesh
    Closed Accounts Posts: 572 ✭✭✭Errashareesh


    I've cancelled Spotify for YouTube. Little more a month - 12 instead of 10 - but it's audio plus videos. Liking it a lot.


  • #15
    Badly Drunk Boy
    Registered Users, Registered Users 2 Posts: 6,807 ✭✭✭Badly Drunk Boy


    Errashareesh wrote: »
    I've cancelled Spotify for YouTube. Little more a month - 12 instead of 10 - but it's audio plus videos. Liking it a lot.
    I was thinking of doing similar. But then I'd be giving in to YouTube's increasingly 'bullying' where they interrupt videos randomly, as well as just before the start. I don't mind the pre-interruption, but once the video starts...let it finish!!!


Advertisement