201 Renault Captur check tyre pressure

ssmith6287

Just looking for anyone else out there that might have a 201 Captur (new model)

We bought it in March and up until 2 weeks ago its been great. Didnt get massive mileage but about 3k km.

2 weeks ago we got a warning saying to check tyre pressure. Checked the pressure and reset the warning. fine

couple of days later it came on again so we left it into our main dealer were we bought it. They couldnt find an issue with tyre pressure and they fixed the warning (they reset the warning)

literally collecting the car and it comes on again. 5.30 on a Friday we gave them the benefit of the doubt and said we'd take it home and book it in with them to look at.

Got it seen on Wednesday, again they reset it, took it for a spin and it never came on, assured us theyd investigate further if it came on again

low and behold it comes on yesterday so ring the dealer who have no changed their tone and are insisting its normal, that it has always come on, and its a reminder to check the tyre pressure.

My issue, had they told me that in the 1st place I might have accepted it but its only come to light now and I'm very weary.

Does anyone else have the same experience with this warning. It doesnt mention it anywhere in the manual but apparently its in all capturs

wonski

Thank God you didn't have warning-- check oil level or warning - check coolant level message


I haven't driven new Renaults, but highly doubt the car reminds you to regularly check tires pressure.

Sound like bull**** excuse.

Hurrache

Check the tyre pressure, might be a small leak and they can be sensitive to even losing a small bit.

Don't get fixated on a possible issue with the system, might actually be the tyre?

It's nonsense to say it's a regular reminder though.

Atlantic Dawn

They should have plugged in their diagnostics tool which would tell them the tyre the problem was with. Could be a faulty sensor. Has anyone actually checked the pressure in all tyres?

ssmith6287

tyer pressure checked by main dealer and was on diagnostics. Was the diagnostics tech that said this is normal

JOSman

Make sure you don't have a slow puncture on that tyre and also check the neck/valve tube for that tyre. Had this problem for months and it came down to the neck tube, had it replaced and been perfect since.

Goof luck.

Atlantic Dawn

ssmith6287 wrote: »

tyer pressure checked by main dealer and was on diagnostics. Was the diagnostics tech that said this is normal

If they know which tyre it is the next step to put an end to the problem is replace the sensor, recode it to the car and problem solved. I've had 2 cars with sensors and none has ever put up the warning when tyre pressure was normal.

It could be possible one of the tyres was previously punctured and the repair to fix it damaged the sensor.

ssmith6287

Like I said its only come on in the past couple of weeks, car was bought with 4km on the clock so had about 20mins driving before we took it.

Apparantly theres no sensors in the tyres now, theyre linked to the ABS

The pressure hasnt come down at all in the 3 weeks since the light came on

Im gonna go back on Monday and ask for it in writing with a stamp. If theyre happy its normal then fine. If it effects anything else then at least Ill have it in writing that I brought the issue up. our last captur had a similar issue with the puncture sensor, eventually had to get the media unit replaced.

Hurrache

ssmith6287 wrote: »

Apparantly theres no sensors in the tyres now, theyre linked to the ABS

There's 2 methods, the indirect system uses your ABS and is based on the speed of wheel rotation.

The direct method uses sensors and will tell you exactly what your tyre pressure is.

orm0nd

A family member had something similar happening with a Clio. We recalibrated the warning level to a slightly lower value and it seemed to sort the problem.

Instructions how to do so were in the manual.

ssmith6287

was it the warning light that looked like a tyre being flattened or the general triangle with exclamation mark.

This warning appears to not say the tyres are losing pressure but to check the pressure

kirving

Some are very sensitive to small changes in pressure, so it may be that you need to calibrate it when the car is cold.

If you drive it so the tyres are warm, then "set" it will read low when the car cools down. The car should take this into account however.

Does the car track perfectly straight when you drive it?

ssmith6287

slight pull to the left but I would have expected that as a safety feature.

We would reset the warning every morning from a cold start on a flat ground.

The dealership are saying its normal but never happened until about 2 or 3 weeks ago

zerosugarbuzz

I had a similar experience with an Slightly older captur. Was repeatedly told to just reset it, which I did but it kept coming back on. Eventually I just left it on but got it checked by a local tyre repair shop a few weeks ago before heading on a long journey. Turned out there was a fairly large black nail embedded in the tyre. Tyre repaired, no light since. Could they be missing something?

ohnonotgmail

have you asked them what tyre is giving the warning?

kirving

ssmith6287 wrote: »

slight pull to the left but I would have expected that as a safety feature.

We would reset the warning every morning from a cold start on a flat ground.

The dealership are saying its normal but never happened until about 2 or 3 weeks ago

https://gb.e-guide.renault.com/eng/Captur/TYRE-PRESSURE-LOSS-WARNING

I'm not sure if your car has system A(inferred) or B(direct).

If it's an infered measurement (from the wheel speed sensors), then poor tracking could set it off. Is the wheel perfectly straight when driving straight? Normally the car will ignore faster wheel speeds one one side when turning, but if the wheel is off, you will be slightly turning when the car thinks it's going straight.

Are the tyres the same spec all around (check every single paramater) and worn roughly the same?

ssmith6287

So apparantly its a new safety feature of the captur. You set your tyres based on the type of driving or load you will be carrying. Im still not convinced but I have it in writing so Ill take it for now.

ohnonotgmail

ssmith6287 wrote: »

So apparantly its a new safety feature of the captur. You set your tyres based on the type of driving or load you will be carrying. Im still not convinced but I have it in writing so Ill take it for now.

standard procedure to do a reset after one of the following

- after each reinflation or readjustment of the pressure of one of the tyres;

- when the standard tyre pressure needs to be changed to adapt to usage conditions (empty, carrying a load, motorway driving, etc.);

- after changing a wheel;

- after using the tyre inflation kit;

- after swapping a wheel (however, this practice is not recommended).

do any of those apply to you?

ssmith6287

Nope but its not the orange puncture warning light Tyre with zigzg ground, its a tyre check init warning showing in the centre where you would have speedo / nav not in the somethings wrong panel (please excuse my limited mechanic terms)

ohnonotgmail

ssmith6287 wrote: »

Nope but its not the orange puncture warning light Tyre with zigzg ground, its a tyre check init warning showing in the centre where you would have speedo / nav not in the somethings wrong panel (please excuse my limited mechanic terms)

is this the warning?

ssmith6287

No its a triangle with an exclamation, when you scrole iver to it it tells you to tyre pressure init

Atlantic Dawn

ssmith6287 wrote: »

So apparantly its a new safety feature of the captur. You set your tyres based on the type of driving or load you will be carrying. Im still not convinced but I have it in writing so Ill take it for now.

But why then did it not come on at all when you got the car first?

ssmith6287

Thats the question we cant get an answer to, other than the condescending pr1ck saying it always came up

PaudyW

what tyres are on the car, had something similar with continentals,

mickdw

ssmith6287 wrote: »

Thats the question we cant get an answer to, other than the condescending pr1ck saying it always came up

Does the car user manual refer to this feature?

ssmith6287

Bridgestone tyers

Nothing in the user manual other than how to reset after inflating tyers

Spoke to a Renault CS manager yesterday who said hed never seen it before and was going to get in touch with the dealership to find out if they know something that they dont

Being honest Im more annoyed over the taught of being lied to. I bought the car in March, country went into lockdown a week later, theres a good chance that the dealer hasnt seen the issue. Just say it if thats the case, dont bullsh1t me.

Hurrache

How much driving did you prior to first getting it? The alert may be related to distance intervals, e.g. every 5,000 check the pressure type thing.

ssmith6287

Before it came on there was about 3k on the clock, just under 5 now. Its coming on and being reset everytime we start the car though so dont think its that

zg3409

I would recommend buying a digital tyre gauge in a motor factors. Also go to a garage with an electronic readout air pump and fill all tyres to values written on pillar of drivers door when door open (normal place).

Then reset the tyre warning.

Also bring it to tyre specialist who has the equipment to read the fault (ring in advance and make sure fault is showing and not reset)

As others have said there might be a slight air leak in one tyre, for a variety of reasons and good tyre places will find the leak. Dealers are not tyre leak specialists.

ohnonotgmail

zg3409 wrote: »

I would recommend buying a digital tyre gauge in a motor factors. Also go to a garage with an electronic readout air pump and fill all tyres to values written on pillar of drivers door when door open (normal place).

Then reset the tyre warning.

Also bring it to tyre specialist who has the equipment to read the fault (ring in advance and make sure fault is showing and not reset)

As others have said there might be a slight air leak in one tyre, for a variety of reasons and good tyre places will find the leak. Dealers are not tyre leak specialists.

the dealer should be doing that and the OP should insist that they do.

naughtysmurf

ohnonotgmail wrote: »

standard procedure to do a reset after one of the following

- after each reinflation or readjustment of the pressure of one of the tyres;

- when the standard tyre pressure needs to be changed to adapt to usage conditions (empty, carrying a load, motorway driving, etc.);

- after changing a wheel;

- after using the tyre inflation kit;

- after swapping a wheel (however, this practice is not recommended).

do any of those apply to you?

I'm pretty sure at the very least the first item applies to my Civic

Water2626262

As the others said, is there any change in PSI when you go to the air pump?

This might be terrible advice but I had the same issue with a Toyota after a service (which was kind of bizarre). I ended up just inflating the tires to the max recommended PSI as opposed to the min and it never came on again. Might cause excess tire wear but in my case it was a company car so it didn’t bother me too much. I just didn’t have the time to drive it back to the garage repeatedly.

ssmith6287

Hi, ive been to the dealer multiple times now and they have checked tyre presure and run diagnostics with no issues flagging.
They started up 2 other new off the boat Capturs and the same warning came up. They have come to the conclusion that its normal

Renault on the other hand have never heard of this issue so they are contacting the dealer in question. I appreciate that Renault have said they dont know but will investigate it. In fairness its a brand new model, bought just before the world locked down so these issues might not have been flagged.

I'll chase up again witht hem to se eif any progress has been made and update. Has anyone else got the new face Captur facing the same warning on here?

zg3409

ssmith6287 wrote: »

Hi, ive been to the dealer multiple times now and they have checked tyre presure and run diagnostics with no issues flagging.
They started up 2 other new off the boat Capturs and the same warning came up. They have come to the conclusion that its normal


Renault on the other hand have never heard of this issue so they are contacting the dealer in question. I appreciate that Renault have said they dont know but will investigate it. In fairness its a brand new model, bought just before the world locked down so these issues might not have been flagged.

I'll chase up again witht hem to se eif any progress has been made and update. Has anyone else got the new face Captur facing the same warning on here?

I recommend getting all 4 tyres checked just in case at a tyre specialist who also has Renault diagnostics. Dealer may be right, or they nay be wrong and you may have a leaking tyre and risk a blowout on a long trip. Should not cost more than 50 euro. Have you actually checked the tyre pressure?! This should be done weekly (ideally)