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Bookie wouldnt close my account

I love Cake · 2020-07-14 00:04:11

Hi, Just had an odd encounter with a live chat customer advisor on a betting site. Just wondering about the legalities of this. I wanted to set deposit limits, I got told the company didnt do that. I asked to take a break and got told that if I didnt use the account for 3 months that could happen????? Then I asked to close…

14-07-2020 12:04am

#1

I love Cake

Registered Users, Registered Users 2 Posts: 5 ✭

Join Date: May 2010

Posts: 3

Hi,

Just had an odd encounter with a live chat customer advisor on a betting site. Just wondering about the legalities of this.
I wanted to set deposit limits, I got told the company didnt do that. I asked to take a break and got told that if I didnt use the account for 3 months that could happen?????
Then I asked to close my account, I had to really really push and eventually got an email address to complete the process.
I took screenshots because it was very weird, anybody ever experienced anything similar?

0

Comments

#2 14-07-2020 12:39am

blocstock

Registered Users, Registered Users 2 Posts: 7 ✭

Join Date: July 2020

Posts: 6

Hmm did you lose heavy on the website ?If so they what to keep you around .If you bonus hunt and do some arbitage betting for a few weeks they wont be long closing your account .Just curious which bookie ?

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