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35 years + with eir

otterj · 2020-06-22 17:59:35

Finally making the switch and losing the eir shackles for phone and broadband. Do I need to let them know that we are switching band go through their terrible customer service line one last time or will that be done automatically once the switch happens?

22-06-2020 5:59pm

#1

otterj

Registered Users, Registered Users 2 Posts: 387 ✭✭

Join Date: February 2011

Posts: 310

Finally making the switch and losing the eir shackles for phone and broadband. Do I need to let them know that we are switching band go through their terrible customer service line one last time or will that be done automatically once the switch happens?

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Comments

#2 22-06-2020 8:00pm

Davy

Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭

Join Date: April 2007

Posts: 16953

otterj wrote: »

Finally making the switch and losing the eir shackles for phone and broadband. Do I need to let them know that we are switching band go through their terrible customer service line one last time or will that be done automatically once the switch happens?

Your new provider does all the work on switching once you give them your UAN.

You will get a final bill then from Eir with the remaining owed. To avoid any penalty, make sure that the contact you signed with Eir has finished (12/18 months)

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