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IKEA- Delivery costs

  • 24-05-2020 9:46pm
    #1
    ObserverOFlife
    Registered Users, Registered Users 2 Posts: 38 ✭


    Hi, anyone on here that works in IKEA or can answer this.
    I'm ordering a couple of wall cabinets plus a shoe storage cabinet, all in all a bulky delivery.
    Delivery is a very reasonable €9.95.
    However, if I add in the €13, 2m x 30mm wide suspension rail for the cabinet, delivery goes to a whopping €74!
    If I try to buy the rail on it's own, delivery is still €74 !
    I dont get it, the other stuff is likely to come in a van, why go crazy on delivery costs for having the rail in the van too ?!!!
    Or is there a way to solve it like speaking with customer services?


Comments

  • #2
    jlm29
    Registered Users, Registered Users 2 Posts: 3,818 ✭✭✭jlm29


    ObserverOFlife wrote: »
    Hi, anyone on here that works in IKEA or can answer this.
    I'm ordering a couple of wall cabinets plus a shoe storage cabinet, all in all a bulky delivery.
    Delivery is a very reasonable €9.95.
    However, if I add in the €13, 2m x 30mm wide suspension rail for the cabinet, delivery goes to a whopping €74!
    If I try to buy the rail on it's own, delivery is still €74 !
    I dont get it, the other stuff is likely to come in a van, why go crazy on delivery costs for having the rail in the van too ?!!!
    Or is there a way to solve it like speaking with customer services?

    I don’t work in ikea. I think though that things that are Below a certain size and Weight are delivered by an post, so they are cheaper. Once they can’t be delivered by an post, they have to be delivered by IKEA themselves, so the cost goes up dramatically. It sounds like the bits that are cheaper for delivery are below a certain size, because they’re flat packed, but the rail obviously can’t be folded up, so Is too big for the postman to bring!


  • #3
    ObserverOFlife
    Registered Users, Registered Users 2 Posts: 38 ✭ObserverOFlife


    jlm29 wrote: »
    I don’t work in ikea. I think though that things that are Below a certain size and Weight are delivered by an post, so they are cheaper. Once they can’t be delivered by an post, they have to be delivered by IKEA themselves, so the cost goes up dramatically. It sounds like the bits that are cheaper for delivery are below a certain size, because they’re flat packed, but the rail obviously can’t be folded up, so Is too big for the postman to bring!

    thanks for input. i just presumed that a courier service would be used. The other items, the trones cabinets aren't flat packed & are light but very bulky, however the wall cabinets with glass (800mm long each) are going to be pretty heavy i would imagine. So to charge E74 for a light rail, for which its length is its main 'akward point' is nonsense ...


  • #4
    jlm29
    Registered Users, Registered Users 2 Posts: 3,818 ✭✭✭jlm29


    ObserverOFlife wrote: »
    thanks for input. i just presumed that a courier service would be used. The other items, the trones cabinets aren't flat packed & are light but very bulky, however the wall cabinets with glass (800mm long each) are going to be pretty heavy i would imagine. So to charge E74 for a light rail, for which its length is its main 'akward point' is nonsense ...

    https://www.ikea.com/ie/en/customer-service/services/delivery/
    Not couriers. Definitely an post.
    Everything in ikea is flat packed. It’s probably packages under 1m or something that come by an post.


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