Skoda parts warranty for a VW Golf

bs2014

Skoda parts warranty is 2 years parts/1 year labout
VW parts warranty is 1 year for both.

I've a VW Golf I'm getting my belt/pump done through an indie. Can an indie get the parts through a Skoda garage and bags a little extra warranty for me versus buying through a VW garage?

Hellrazer

I wouldn't imagine so-VW parts are covered under VW warranty.Skoda parts are covered under Skoda warranty.
Parts warranty is also "usually" only covered if fitted in a dealer. Trained technicians / correct tools etc.


Even at that your Indies labour would probably not be covered in the event that something happened but the parts may be covered.

Either way if you were putting in a claim for parts warranty they would ask for the VIN and mileage. If it was discovered that he used Skoda parts fitted to a VW then it more than likely be thrown out.

bs2014

So am I wasting my time going through an indie who says they use 'genuine VW kit'?

Here's the snag: I've a used car warranty and they reported my water pump weeping. So I've asked them to contact the warranty provider and try get the water pump & labour covered which would mean me only paying for the belt which soon needs done anyway.

Trying to get a VW dealer service advisor to ring up my 3rd party warranty and negotiate warranty work for me, I might as well forget about it. A good indie is more likely to go the extra bit for ya.

bazz26

The indie is more likely to go the extra mile because there is a higher chance they will get paid for the work from the warranty company. The VW dealer isn't likely to get the work so I can see why they wouldn't bother pushing the boat out or want to get involved. Also some of these 3rd party warranty companies would wreck your head with their stipulations about what they will cover and who they will only pay to fix it. No substitute for a proper warranty imo.

Hellrazer

bs2014 wrote: »

So am I wasting my time going through an indie who says they use 'genuine VW kit'?

Shouldn't really matter but you never mentioned it was under a 3rd party warranty.

Here's the snag: I've a used car warranty and they reported my water pump weeping. So I've asked them to contact the warranty provider and try get the water pump & labour covered which would mean me only paying for the belt which soon needs done anyway.

Trying to get a VW dealer service advisor to ring up my 3rd party warranty and negotiate warranty work for me, I might as well forget about it. A good indie is more likely to go the extra bit for ya.

The problem with these 3rd party warranty companies is that they will literally only cover the least part of the repair that they can.
For example onecompay who I have a serious hate for wont cover an oil feed pipe or gaskets when you are doing a turbo.The wont cover an oil filter and oil if you were doing say a bottom end of an engine.
They wont cover coolant if you are doing a water pump...that's how tight they are. They also only pay warranty labour rate which is a huge issue. Think of it this way a dealer does a warranty claim ,submits it to the manufacturer and in my case is paid within a couple of days.
Im still chasing 3rd party warranty payments from December.

That's why main dealers are reluctant to deal with these companies.

An indys labour rate is a lot lower (closer to manufacturer warranty rates) so they don't mind doing the job.
As Bazz26 says their restrictions are a serious pain in the arse to deal with.

colm_mcm

Which warranty company is it?

0lddog

bs2014 wrote: »

Skoda parts warranty is 2 years parts/1 year labout
VW parts warranty is 1 year for both.

I've a VW Golf I'm getting my belt/pump done through an indie. Can an indie get the parts through a Skoda garage and bags a little extra warranty for me versus buying through a VW garage?

Is this one of the things that VW dealers have a fixed price on ?

If so, anyone know how much it is ?

If getting a VW dealer to do it would OP also get the ( 1 year ? ) VW Irl warranty deal that includes loaner car in event of car going tech ?

colm_mcm

I don’t think it was too bad actually. Think it was less than €500 including pump when I priced it.

Toyotafanboi

bs2014 wrote: »

Skoda parts warranty is 2 years parts/1 year labout
VW parts warranty is 1 year for both.

Actually none of that is correct, any of the VAG group brands offer 24 months unlimited mileage warranty on their spare parts once fitted either by a VAG franchise workshop or any VAT registered independent workshop.

The independent workshop would have to have retained their original proof of purchase from VW/ Skoda etc to themselves and the warranty remains with the independent workshop (as the customer), not you.

It is transferable though, so a timing belt supplied by a Skoda workshop to an independent workshop and fitted to a Golf for example would be fully covered under warranty at any Skoda or VW workshop.

There are some limitations but that's the general rule above.

colm_mcm

If a timing belt goes bang though or a water pump leaks - how likely is it that VW would foot the bill without extensive assessment at your expense?

Toyotafanboi

The process is

OP returns the broken car to the garage that fitted the part.

The garage that fitted the part provide proof of original purchase of the part and detailed proof that that part was fitted to said car (independent workshop invoice). Basic details are verified; mileage at fitting is noted on indy invoice, indy invoice date aligns VW purchase date, VW invoice has OP's car reg on it.

Indy delivers car to Skoda/ VW workshop for inspection and agree's to the standard diag fee. If the fitted part is found to be defective, VW will cover all repair costs, parts and labour, any and all collateral damage. If the fitted part isn't the cause of defect, the indy will settle the diag fee and see what they want to do next.

You're relying on working with a dealer and service department that knows their stuff, but it's standard stuff for any decent operation.

0lddog

colm_mcm wrote: »

I don’t think it was too bad actually. Think it was less than €500 including pump when I priced it.

That is my recollection too - but last time this came up for me ( 1.9 TDI ) was a few years ago -

bs2014

Toyotafanboi wrote: »

The process is

OP returns the broken car to the garage that fitted the part.

The garage that fitted the part provide proof of original purchase of the part and detailed proof that that part was fitted to said car (independent workshop invoice). Basic details are verified; mileage at fitting is noted on indy invoice, indy invoice date aligns VW purchase date, VW invoice has OP's car reg on it.

Indy delivers car to Skoda/ VW workshop for inspection and agree's to the standard diag fee. If the fitted part is found to be defective, VW will cover all repair costs, parts and labour, any and all collateral damage. If the fitted part isn't the cause of defect, the indy will settle the diag fee and see what they want to do next.

You're relying on working with a dealer and service department that knows their stuff, but it's standard stuff for any decent operation.

Thanks for the summary. That is loosely my understanding. When I asked about Skoda 2 year warranty garage wasnt sure about this and sticks to parts from a VW garage (my hunge is they obv have a good relationship with their local vw parts). They prob dont get worried if its 1 or 2 year warranty as they only give 12 mth warranty on all their retail cars sold. Tbf this garage sell and service all modern cars and sell all over so Id be as happy as can be that timing belt etc is a piece of piss for them. I was thinking just for my own self but if Vw and Skoda both give 24 mths warranty thats great....i just thought maybe ot might be 24 mths for say their own customers and 12 months for parts sold to trade. Might ring up a vw garage and check (that is wheneverrrrrr they open)

Toyotafanboi

Might aswel just get it done at the dealer. Think it's €450 with VW and takes a lot of **** acting out of any aftersales issues. As pointed out you also get 12 months roadside assist with home start which is nice. You might save €50 going to the independent workshop.

colm_mcm

Is it €450 with the pump though?

Toyotafanboi

Yeah, €450 includes the pump.

Hellrazer

Toyotafanboi wrote: »

Actually none of that is correct, any of the VAG group brands offer 24 months unlimited mileage warranty on their spare parts once fitted either by a VAG franchise workshop or any VAT registered independent workshop.

It is transferable though, so a timing belt supplied by a Skoda workshop to an independent workshop and fitted to a Golf for example would be fully covered under warranty at any Skoda or VW workshop.

There are some limitations but that's the general rule above.

I never realised that. That's some really useful information.
The franchises Im with are a lot harder on Indys when it comes to parts warranty on parts they fit.

bs2014

Toyotafanboi wrote: »

Might aswel just get it done at the dealer. Think it's €450 with VW and takes a lot of **** acting out of any aftersales issues. As pointed out you also get 12 months roadside assist with home start which is nice. You might save €50 going to the independent workshop.

Valid points. Tbh ive had really bad and negative experiences with main dealers this past 2 years and really trying to avoid them out of both principle and their red tape sbout everything lol
Prices i see on the net range from 450 to 550...but thats FROM....they prob charge more again just cuz its a Golf GTD.

If I can get the water pump and the labour for it coered under warranty with this indie....Ill just go ahead and pay for the other parts within the timing belt kit myself....otherwise will wait and get the full kit done myself with a main dealer....that 2 year warranty is pretty good....is it 2 years parts and labour or 2 yr parts and 1 yr labour?

colm_mcm

What warranty did you end up with, didn’t you have hassle with the dealer up north with the warranty already?

Toyotafanboi

Hellrazer wrote: »

I never realised that. That's some really useful information.
The franchises Im with are a lot harder on Indys when it comes to parts warranty on parts they fit.

Yeah they're very good that way. I've seen it go so far as to cover Mk1 Sharan parts fitted to a Ford Galaxy.

It's limited to the parts a dealer can provide though, so the likes of a timing belt could be the same across all 5 brands, so any can sell and any can cover it. For example though you couldn't have a Seat dealer order or stand over a headlight for an Audi as some parts are restricted to particular brands. Usually body and interior stuff.

bs2014

colm_mcm wrote: »

What warranty did you end up with, didn’t you have hassle with the dealer up north with the warranty already?

Yea I certainly did; went got the work done myself with an indep dealer. That indep did full inspection and tells me the rear shocks and water pump are weeping slightly. My hunch is the shocks wont pass the NCT.

Have sent off a small claims form few weeks ago, not holding out for anything but if I get nothing out of it and wind the dealer up further, I will be happy. Coronavirus will inevitably delay any outcome.

NCT due in May but since the whole ramp saga and now coronavirus, god knows when I will even get the NCT done lol

It was a Ford protect warranty. I had put off ringing Ford UK about it cuz of the whole stress and trauma I had up to now. Yday I just decided I would ring up Ford and see what they had to say. I was shocked how unresistant they were but they want the dealer to ring their claims team. Dealer is going to ring them
so waiting to hear back.

Like everything it could change depending on the wind and who the dealer gets through to in ford warranty, not holding my breath.

bs2014

Well folks, just a wee update.
Seemingly Ford are going to cover the rear shocks, water pump, timing belt, labour and all. Even my garage said he's kinda shocked to see all will be covered. Seems the policy I got with the car is a gold policy. Don't want to get too excited until the work is done and I actually have the money in my account but seems a good news story for once.